Strategic Operations & Project Leadership Executive

Christina Koulouris

Tucson, Arizona 520-***-**** ************@*******.***

linkedin.com/in/christina-koulouris-46a9831b7

Executive Summary

Strategic and results-driven operations and project management leader with extensive experience optimizing enterprise operations, improving efficiency, and driving cross-functional initiatives. Proven expertise in operational leadership, compliance, logistics, process automation, financial oversight, and team development. Recognized for implementing scalable solutions, streamlining workflows, and delivering measurable cost savings across multi-site operations.

Core Competencies

Operational Leadership & Strategy

Project & Program Management

Process Optimization & Automation

Risk Management & Regulatory Compliance

Supply Chain Management & Logistics

Financial Forecasting & Budget Oversight

Data Analytics & KPI Reporting

Lean Six Sigma Methodologies

Cross-Functional Team Leadership

Continuous Improvement Initiatives

Professional Experience

Senior Operations & Project Manager

Beacon Group, Inc. — Tucson, Arizona 2022 – 2025

Directed multi-site operational initiatives, achieving a 23% reduction in product costs through streamlined logistics and procurement strategies.

Presented operational metrics and cost-saving strategies to leadership and review boards to support data-driven decisions.

Developed training programs that improved employee productivity by 32% and strengthened operational performance.

Recovered over $100,000 in lost revenue by improving invoice processing and claims handling accuracy.

Implemented process automation strategies that increased operational efficiency and strengthened compliance adherence.

Operations VP, Business Risk and Control Officer

Citibank — Tucson, Arizona 2015 – 2022

Designed enterprise-wide risk mitigation strategies that reduced operational losses and improved regulatory compliance.

Automated compliance monitoring systems, reducing manual processing errors by 25%.

Presented operational insights and performance data to executive leadership teams.

Led operational improvement initiatives resulting in 23% cost savings across key departments.

CMIS Business Control Manager

CitiMortgage — Tucson, Arizona 2007 – 2015

Led workflow and process improvement initiatives that enhanced operational efficiency and reporting accuracy.

Implemented automated tracking systems that improved financial reporting and operational visibility.

Data Quality Analytics, QA & Reporting Sr. Lead Analyst

CitiMortgage — Tucson, Arizona 2007 – 2013

Analyzed operational data to identify inefficiencies and improve productivity and resource allocation.

Enhanced team performance through targeted coaching, training, and compliance initiatives.

Education

Bachelor of Arts in Biochemistry and Mathematics — Loyola University of Chicago 2006

Walt Disney World College Program Certification

Certifications & Technical Skills

Lean Six Sigma (DMAIC, Kaizen, 5S Methodologies)

Project Management Certification

Business Intelligence & Data Analytics (Power BI, Tableau)

Financial Forecasting & Cost Reduction Strategies

Risk Management & Compliance Governance

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