Senior MS Dynamics 365 Business Analyst & PM Professional
Resume:
James Wiedemann
********@*****.***
linkedin.com/in/jimwiedemann
Professional Summary
•Experienced MS Dynamics 365 F&O Consultant with end-to-end involvement in five successful implementations, specializing in requirements gathering, process optimization, user training, and cross-functional collaboration across finance, supply chain, and reporting modules.
•Experienced in Information Technology as a BA, PM, BSA, Operations, Procurement, Accounting, Re-engineering initiatives, and reporting, PowerBI, Agile, gap analysts, use cases, RACI, Process mapping, Azure DevOps Etc.
•Monitor progress, track issues, and mitigate as needed.
•Working with all levels of a project from Stakeholders and developers to the Application and Support users.
•Effective problem solver with analytical skills and adept at explaining technical information to users.
•Working knowledge of financial systems and processes (AP, AR, PPA)
•Working with Business Central, and Microsoft Dynamics 365, AX as an Analyst (GL, AP, AR, CRM)
•Experienced supporting asset-intensive operations, including maintenance workflows, inventory tracking, and operational process optimization
•Experience in establishing and developing interpersonal business relationships with the Business, IT, and third-party vendors.
•Supervises multiple BA, Developers, and third-party vendors.
•Deadline-oriented coupled with leadership, communication, organizational and multi-tasking skills, conflict resolution, and collaborative decision-making abilities.
•Provide information that allows organizations to make informed business decisions regarding day-to-day and long-term operations.
Technical Experience
•Agile, and Waterfall
•Data Integration
•Microsoft Dynamics 365
•AX 2012
•Gap Analysis
•Jira
•ERP System Conversion
•PowerBI
•Finance & Operations
•Supply Chain
•CRM
•User Cases
•SQL
•Gathering requirements
•Oracle Queries
•Azure DevOps
•Power Apps
•Tableau
•Smart Sheets
•Jet Reports
•Agile / Scum
Professional Experience
Warner Bros. Discovery Oct 2025 – May 2026
Business Analyst
Partner with business stakeholders to elicit, document, and refine requirements for ERP and workflow enhancements.
Translate user needs into functional design specifications, process flows, wireframes, and process documentation.
Analyze current-state processes and systems to identify gaps and opportunities for improvement using Azure Devops
Collaborate with cross-functional teams to ensure alignment across integrated platforms and business functions.
Produce high-quality business and technical artifacts that support development and implementation.
Develop and execute detailed test scripts and test plans for ERP and system enhancements.
Facilitate and execute internal functional testing (QA) and user acceptance testing (UAT) to ensure solutions meet business needs.
Document test results and coordinate sign-off with stakeholders.
Participate in continuous improvement initiatives across publishing technology.
Supported maintenance and operational workflows including work order tracking and asset lifecycle processes
Business requirement documentation and user stories
Current & future-state process flows
Functional design specifications
High-quality test scripts and execution results
Status report updates, risk logs, and issue registers
MS Dynamics F&O Consultant
Total Energy Services Apr 2025 – Sep 2025
MS Dynamics F&O Consultant
Analyzed D365 systems, and AX roadmaps, integrations, and business process dependencies; gathered requirements through workshops, surveys, site visits, and analysis.
Documented specifications, use cases, test cases, training guides, and maintained system documentation including Visio diagrams and customizations.
Configured application rules, security, and user roles; collaborated with developers on integrations and KPI reporting dashboards.
Trained super users, supported end-user testing, and troubleshot/resolved application issues while managing requests, changes, and enhancements through the Service Desk.
Coordinated small projects and collaborated with third-party vendors to ensure successful delivery.
Hunting Energy Oct 2024 – Mar 2025
Business Central Consultant
Perform Gap Analysis
Troubleshoot user issues within BC and Microsoft Dynamics 365 Finance & Operations (D365)
Work with users to identify potential targets for software development
Document existing business processes, create user training materials, train users
Create and modify business workflows within Dynamics 365.
Solving users’ challenges within Dynamics F&O, CRM
Conducting data analysis to support decision-making, provide insights, and assist
in identifying trends, risks, and opportunities.
Review and analyze current business processes, identifying areas
for improvement and recommending solutions to enhance efficiency
SQL queries and Reporting
Morgan Advance Products PLC Dec 2023 – July 2024
Business Analyst
Serves as liaison to business and IT teams to understand business requirements and create and implement solutions as well as understand root causes of current issues.
Gather business requirements translation into D365 solutions, along with alternative options and recommendations.
Supports designing business solutions that ensure alignment with the architecture principles and standards.
Documents and provides training for newly implemented systems and/or processes using Click Learn
Resolving incidents/issues, with root cause analysis and fixing where appropriate, for D365 F&O and CRM applications.
Applying functional and technical understanding of D365 to develop new functionality and integrations/interfaces with other systems as required, to support business growth.
Ensuring all aspects of the D365 development lifecycle are completed successfully
Assuring quality of releases (fixes/upgrades/enhancements etc) into production, through thorough testing and first-class environment management.
Ensuring vendor relationships remain transparent and clearly understood
Supports Business Information Managers, Project Managers and Solution using A Azure DevOps
Work with business end users to ensure the project meets business needs
Assumes ownership of the process, and system, and expands skill base.
Interacts frequently with business process owners.
Experience working with asset management modules within ERP systems
Conduct unit testing for project deliverables and facilitate user acceptance testing
Engage in efforts to establish the scope and business case for new programs and
Collaborate with team members to collect and analyze data
Rockefeller Capital March 2023 – Aug 2023
Business Analyst
Assist with our Family Office Services projects.
Helping with the implementation of D365GL and building a solution that will support new clients.
Migrate existing clients from QuickBooks and Rockit to D36GL.
Help with the 3rd Partly Report solution.
D365GL configuration, integration with other platforms, and development of reports on D365GL.
Ace Hardware (International) Sept 2022 – Feb 2023
Business Central Analyst
Work with Finance Mexico to analyze and document business requirements, organize, and conduct requirement gathering sessions, convert requirements to functional specs and functional design
Log and Track Items into.
Facilitate the collection of diverse data sets from various sources and provide insight into the data based on business needs/requirements.
Work as a lead and a subject matter expert in cross-functional projects to represent the requirements and expectations of the tech and finance teams.
Determine reporting needs and implement solutions to provide accurate and timely financial information.
Assisting in the implementation and support of Dynamics 365 solutions.
Help support the areas/any configurations D365 Business Central and CRM
Developed and presented solutions that would meet current and future needs.
Asset management
Workflows and processes for selected areas
Determined the new business requirements and translate those requirements into effective solutions, supporting the current software package
Managed the vendors and end users to ensure the software meets our current and future requirements.
Understanding how Financial Accounting and integration into the payables and receivables
Prepared and maintained documentation and training material for end users.
Neal Analytics Dec 2021 – Aug 2022
Senior Business Analyst (Short term for Holidays)
Develop a Dynamic Data Dictionary
Ensure Data Quality – working with the Client team to verify that datasets match with legacy reporting tools
Data Dictionary – documenting metadata in a standardized format that enables Clients to ingest metadata into their management tool Colibra
Working with Operation teams, Using the collaborative method to define and standardize data names and definitions across the selective data sets.
Analyze and document business requirements, organize, and conduct requirement gathering sessions, convert requirements into functional templates documents,
Facilitate the collection of diverse data sets from various sources and provide insight into the data based on business needs/requirements.
Develop a dynamic Data Dictionary.
Help support any configurations solutions that would meet the current and future needs.
Atara Biotherapeutics May 2021 – Oct 2021
Project Manager / Business Solution Analyst – Supply Chain Operations (Microsoft Dynamics 365 F&O)
Working in Microsoft Dynamics 365 F&O I oversaw setting up workflows, Security, integration of Invoices and Monthly reporting.
Partner with the business to identify business needs, problems, and opportunities.
Work with IT to Identify solutions (process or systems) that meet the business needs.
Participate with technical lead or solution architect to formulate proposals/options/recommendations.
Collaborate with other portfolio projects to reconcile impacts, approach, and recommend timing
Analyse pros and cons of various alternatives, present options to business and technical leadership
Document business case to justify the investment necessary to deliver the solution
Monitor and improve procurement to pay process,
Manage the Flow of goods from warehouse to end client or another warehouse
Help Develop a virtual warehouse offshore and manage goods received
Develop, maintain, and review technology roadmaps (identification and prioritization of desired initiatives) with key stakeholders of assigned business function(s)
Help PMs with all phases of the projects
Collaboration and direct interaction with representatives from various software application vendors
Developed and presented ad hoc reports in support of various business process initiatives (using PoweBI, SQL)
SQL Queries and analyest
Develop weekly and monthly reports using PowerBI (KPI…)
Researched, reviewed, and analyzed the effectiveness and efficiency of existing processes as well as enhanced them.
Conducted or coordinated organizational change management activities, including but not limited to engagement plans, communications, and training.
Developed and presented solutions that would meet the current and future needs
Startec Corporation Dec 2020 – Mar 2021
Business Solution Analyst (Microsoft Dynamics 365 F&O)
Work with the ERP team throughout the software lifecycle from initial requirements solicitation to post-release support and usage/data quality monitoring.
Utilize agile methodologies throughout the lifecycle in a Hybrid agile/waterfall project delivery model.
Analyze and document business requirements.
Analyze, map, and develop new and change existing business processes.
Work with various business stakeholders to define and document processes in support of transformation and change management activities.
Participate in change impact analysis and change management activities.
Maintain system documentation including release notes, user manuals, and business rules.
Develop training materials and conduct training for system users.
Coordinate the development of training materials and rollout schedules with other dependent project stakeholders.
Create presentations, present to various stakeholders, and facilitate meetings and discussions.
Developed and presented ad hoc reports in support of various business process initiatives.
Researched, reviewed, and analyzed the effectiveness and efficiency of existing processes as well as enhanced them.
Conducted or coordinated organizational change management activities, including but not limited to engagement plans, communications, and training.
Boardwalk REIT
Business Solution Analyst / Project Manager Dec 2019 – Dec 2020
Define and document business problems and/or opportunities for proposed initiatives, identifying and validating the key business requirements
Assist BA/PM Team Lead, application development, and business teams to evaluate potential software solutions – internal and off-the-shelf – to ensure business requirements are addressed effectively
Analyzes business processes, functions, and procedures to determine the most effective business processes to meet the needs of the organization
Works directly with the subject matter experts (SMEs) to record the current “as-is” and “to be” processes, and translate those processes into flow charts or activity diagrams
Create and assemble project management deliverables for the projects assigned including but not limited to project charter, project management plans, organizational change management plans, lessons learned and project completion reports.
Manage changes, decisions, risks, and issues so you can provide timely updates to stakeholders
Collaborate with the Software Development and IT Infrastructure teams toward the successful design, implementation, and testing of projects
Employ the Agile framework in gathering user requirements, developing plans, making business cases, and prioritizing product development in conjunction with Product Owner/BA team members on software development initiatives
Conduct discovery/requirements gathering sessions, providing and maintaining the resulting documentation throughout the implementation process.
Conduct gap analysis of existing client systems, identifying any key challenges and defining solutions to the business to have a smooth transition to new systems
Actively participate in the definition and prioritization of product roadmap items
Determine and analyze ROI for system improvements
Perform data analytics as requested; develop and present ad hoc reports in support of various business process initiatives
Research, review and analyze the effectiveness and efficiency of existing processes as well as enhance them
Conduct or coordinate organizational change management activities, including but not limited to engagement plans, communications, and training
Determine and analyze ROI for system improvements
Perform data analytics as requested; develop and present ad hoc reports in support of various business process initiatives
Research, review and analyze the effectiveness and efficiency of existing processes as well as enhance them
Conduct or coordinate organizational change management activities, including but not limited to engagement plans, communications, and training.
California Resource Corporation July 2018 – May 2019
Business Solution Analyst / Project Manager
Designing engineering and performing operation activities related to my portfolio of software (Ingres, TOW, ProCount etc.) applications in oil and gas accounting and engineering software realm.
Merge and optimize existing and future software as needed.
Using Agile - provide and manage software integration and improvements.
Preparing proposals for business and technology improvements outlining options, benefits, risks, plans,
and recommendations
Create stakeholder analysis, gap analysis, scope of work, business requirements, business modeling, test cases, test plans, user acceptance testing test plans, training materials, FAQs, and other related documentation.
Understanding the workflow of production
Integration with Review and Financial Accounting
Vendor Management-work with vendor to find solutions
Working closely with technical and business customers to provide solid technical solutions to meet the
business requirements in a timely manner.
Document current and future business software needs.
Maintain and manage the roadmap of software integration and improvements, prepare proposals for business and technology improvements
Create stakeholder analysis, gap analysis, scope of work, business requirements, business modeling, test cases, test plans. and other related documentation
Work with Business and Vendors to make sure the software meets the Business needs, Support the business and the PMO
Husky Energy Oct 2016– Mar 2017
Senior Business Solution Analyst
Collaborated with business users and technical teams to identify, analyze, and translate needs into specifications.
Gathered business requirements through interviewing business users and conducting workshops.
Document Husky Energy Inc. requirements for Entero,s MOSAIC Reserves software
Manage and ensure proper, timely documentation delivery
Document the PDE requirements and all other BA-required documentation
Document current and future business needs
Work with Business and Vendor to make sure the software meets the Business needs
Support the business, complete all PMO required documents.
Murphy Oil Corporation Jan 2014 – June 2015
Business Analyst
Supported the ongoing development and implementation of an Asset Management software package
Determined the new business requirements and translate those requirements into effective solutions, supporting the current Purchasing Management software package
Assisted with the development and implementation of the COTS Asset Management software (iTrak, EAM)
Managed the vendors and end users to ensure software meets our current and future requirements
Continued improvements of the software to meet the company’s needs
Understanding how Financial Accounting and integration into the payables and receivables
Prepared and maintain documentation and training material for end users
Provided system support for the Purchasing Management Software package
Deliverables and Objectives: Document current and future business needs, produce training and user manuals, Support the business, Test enhancements.
Education
Bachelor of Art Science 1984 - 1988
University of Calgary
ITIL 4 Foundation 2024
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