Administrative Operations Leader with Financial Experience
Resume:
Jana Hall
Greenville, TX *****
***************@******.***
Work Experience
Admin Coordinator
Secured Assist, LLC-Greenville, TX
September 2025 to Present
I’m an administrative coordinator that assists the DOJ federal government state with loans, grants and more
Financial Representative
Fidelity Investments-Westlake, TX
December 2022 to June 2025
I was a DB financial representative who handled new current and retiring participants with their pensions. I had several dedicated groups. I worked with such as HPHPE Waters, and more. DC 401K Representative
Fidelity Investments-Westlake, TX
December 2021 to December 2022
Typical day is answering calls and helping customer with their 401k needs. Dept. Manager
Walmart-Fort Worth, TX
May 2018 to December 2021
Directs the management team in facility operations and communicates with both management and hourly associates about facility operations, merchandising, and company direction. inventory levels, budgeting and forecasting sales, and assessing economic trends and community needs. My role as a Walmart department manager, you will be responsible for ensuring the proper training of all of the store’s associates in your designated area. You’ll also have to find ways to ensure that all workers adhere to the company’s policies at all times.
In addition, you will be expected to meet sales goals and other performance benchmarks on a regular basis.
A Walmart department management position’s duties (the most common ones) include:
• Ensuring that associates are trained in current procedures;
• Fostering a positive work environment by leading by example;
• Working to resolve customer care complaints
• Growing department sales and meeting performance goals
• Conducting interviews to meet staffing demands for your area Shift Manager
Cvs Pharmacy-Westlake, TX
October 2016 to May 2018
- Westlake, Texas
I mplemented marketing strategies which resulted in 12% growth of customer base. Developed new process for employee evaluation which resulted in marked performance improvements. Responsible for creative design for prominent projects. Worked directly with [ departmentsfront store associates, clients, management] to achieve Greatness I am in charge of opening & closing operational functions. Analyzed departmental documents for appropriate distribution and filing. Customer Service Representative
HOME DEPPOT-Roanoke, TX
February 2014 to September 2016
# َՍ - ـَ َـِRoanoke, TX
Assisted various business groups with document organization and dissemination during acquisitions. Achieved Dept objectives by my actions.
Developed new process for employee evaluation which resulted in marked performance improvements. Worked directly with managers, clients, co workers to achieve results & surpass goals. Supported Chief Operating Officer with daily operational functions. Obtained documents, clearances, certificates and approvals from local, state and federal agencies. Created boardroom and courtroom multimedia presentations including video and text- sync'd depositions for enhanced understanding.
Cashier/Customer Service
Hobby Lobby-Southlake, TX
June 2010 to December 2013
Education
TCJC-Fort Worth, TX
Skills
• Merchandising
• Shift Management
• Interviewing
• Presentation Skills
• Employee Evaluation
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