Customer Service & Front Desk Professional

Starlasha Prater

Kokomo, IN • 765-***-**** • ************@*****.***

Professional Summary

Friendly and organized professional with strong experience in customer service, front-facing roles, and fast-paced environments. Skilled in communication, multitasking, and maintaining efficient workflows.

Core Skills

● Customer service & patient interaction

● Phone handling & appointment coordination

● Data entry & record organization

● Multitasking in fast-paced environments

● Team collaboration

● Professional communication

Work Experience

Team Member

McAlister's Deli – Kokomo, IN

May 2025 – Present

- Deliver high-quality customer service in a fast-paced environment

- Handle orders, payments, and customer requests with accuracy

- Maintain cleanliness and organization following safety standards

- Collaborate with team members to ensure efficient daily operations Office Clerk

Syndicate Sales – Kokomo, IN

Oct 2023 – Jan 2025

- Managed records, filing systems, and data entry tasks with accuracy

- Answered customer inquiries and resolved issues professionally

- Prepared and proofread documents and reports

- Operated office equipment and maintained organized workflows Cashier

PetSmart – Kokomo, IN

Jun 2023 – May 2024

- Processed transactions and handled customer interactions efficiently

- Resolved customer concerns and provided product recommendations Hostess / To-Go Specialist

Olive Garden – Kokomo, IN

Feb 2022 – Jun 2023

- Managed reservations and coordinated guest flow

- Answered phones and handled customer questions professionally

- Maintained organization during high-volume service periods Education

High School Diploma

The Excel Center – Kokomo, IN

Certifications

OSHA 30

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