Motivated Entry-Level Remote Customer Service Pro
Resume:
New Kensington, PA *****
******.*******@*****.***
RHYTHM GOMEZ
Reliable and motivated professional seeking an entry-level remote customer service or administrative position. Strong communication, problem-solving, and multitasking skills developed through fast-paced work environments. Comfortable using computers, handling customer questions, and learning new systems quickly. Dependable team player with a positive attitude and strong work ethic. SKILLS
-CUSTOMER SERVICE
-PHONE & EMAIL COMMUNICATION
-DATA ENTRY
-SCHEDULING & ORGANIZING
-TYPING & COMPUTER SKILLS
-PROBLEM SOLVING
-TIME MANAGEMENT
-TEAM COLABORATION
-MULTITASKING
-DETAIL ORIENTED
-QUICK LEARNER
-COMPUTER, I.E., MICROSOFT AND GOOGLE APPLICATIONS EXPERIENCE
Paris Baguette — Manager (Front of House)
January 2025 - PRESENT
● Stocking and packaging pastries before opening time.
● Making sure doors are unlocked, coffee is ready, and stations are stocked before opening time.
● Preparing catering/ online orders throughout the day.
● Taking customers at the register.
● Preparing drink orders.
● Keeping trays and tongs cleaned and restocked.
● Handling all trash designations.
● Cleaning tables and fixing chairs throughout the day.
● Restocking pastries throughout the day.
● Updating availability for online orders every 30 - 60 minutes.
● Closing register midday/closing time.
● Preparing drink batches (as needed).
● Cleaning all stations at closing time.
● Providing tasks for all employees and ensuring everyone is staying productive.
● Ensuring doors are locked at closing time.
DOORDASH — Delivery Driver
2021 - PRESENT
● Accept, pick up, and deliver orders to customers in a timely manner.
● Shop for customers in-store if required.
● Keep customers informed throughout the delivery.
● Communicate with customers when substitutions are required. VESTA - Barcelona Apartments, TULSA, OK — Assistant Property Manager March 2024 - December 2024
● Promotes community works with prospects and current residents and leases apartments to prospective residents.
● Participates in effective follow-up systems for prospects and current residents.
● Responsible for monitoring and collecting accounts receivable and delinquencies.
● Responsible for compiling accounts payable for the Manager’s disposition.
● Assisting in the leasing agent's and/or manager's duties if absent or as assigned.
● Assist in completing walk-through of apartments after move-out and before move-in to determine maintenance issues or if contractors are needed.
● Work with maintenance to ensure work orders are completed in a timely manner.
● Assist in handling residents with work orders, complaints, or other issues.
● Assist with marketing and curb appeal.
● Obtain inventory for office, kitchen, and restroom supplies.
● Assist the manager in supervising, monitoring, and evaluating the office staff. VESTA - Barcelona Apartments, TULSA, OK — Leasing Agent January 2024 - March 2024
● Promotes community and leases apartments to prospective presidents and maintains effective follow-up systems.
● Develops and maintains professional relocation contacts.
● Responsible for maintaining all community leases, resident files, prospect traffic, rental, marketing reposts, box scores, and all related records.
● Maintains current competition information through market surveys.
● Inspects curb appeal, offices, models, and target units daily.
● Inspects move-in units before move-in.
● Performs duties of Assistant Manager, or Manager in their absence. VESTA - 727 Lofts, TULSA, OK — Housekeeper
December 2023 - January 2024
● Keeping lobbies and hallways clean for five floors total.
● Keeping two stairwells clean.
● Walking the outside grounds and removing trash, dog feces, and cobwebs.
● Keeping two elevators clean.
● Cleaning vacant units before new move-ins.
● Communicating with my manager when I needed cleaning products or other items.
● Communicating with my manager when a unit was ready for move-in or needed maintenance.
WATERFRONT GRILL, TULSA, OK — Food Runner
2020 - 2021
● Setting up to-go stations and packing to-go orders.
● Running food to tables.
● Bussing tables and cleaning and restocking stations. EDUCATION
Jenks High School, Jenks, OK — High School Diploma 2023
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