Customer Service Enthusiast with Drive and Adaptability

Tianna Roache

Phone: 1-876-***-****

Email: **************@*****.***

Address: Moch District, Garlands P.A, St. James

Objective:

I am a dedicated and energetic professional seeking a Customer Service Representative role to apply a passion for helping others and deliver top-tier support. Possesses excellent interpersonal skills, a calm approach to problem-solving, and a reliable work ethic. Thrives in fast-paced, collaborative environments and adapts quickly to new challenges. Eager to contribute to team success by turning customer inquiries into positive experiences and consistently maintaining a professional, welcoming attitude.

Education:

IRWIN HIGH SCHOOL

September 2018 – June 2023

GARLANDS PRIMARY SCHOOL

September 2013 – July 2018

Qualifications/ Certifications:

Caribbean Secondary Examination Certificate (CSEC)

Subjects Grades

English A 2

Mathematics 3

Social Studies 3

Integrated Science 3

Agriculture Science 2

Office Administration 2

Family and Resource Management 1

Electronic Document Preparation Management (EDPM) 2

Work Experience:

Swift VBS April 2025 – October 2025

Position: CEO’s Assistant

Duties: Answering calls from clients and organising schedules

PERSONAL QUALIFICATIONS AND SKILLS

Punctual, Team Player, Adaptable, Energetic, Reliable, Patient, Effective Communication, Proper Time Management

REFERENCES

Available upon request

Achievements

•Top achiever for music 2018-2019

•Top achiever for Family Resource Management 2021-2023

Contact this candidate