Customer Service Lead with Technical & Beverage Skills
Resume:
Michala Parrish
Languages- Excelled English and moderate Spanish
Madera Ca, 93637
**********@******.***
EXPERIENCE
Table Mountain Casino, Friant Ca — Server/Bartender February 2023 - PRESENT
I've worked in two different main restaurants in the Casino Blue Oak grill Where I excelled in every position needed, starting off as hostess, moved to expo/food runner, and finished off as a server/bartender. From this I excelled in the restaurant but wanted to continue and grow which concluded with me transferring to Sukai which was a high end teppanyaki restaurant on the 12th floor of the casino. This was September of 2023 since being up at a higher end restaurant I've learned high end quality service, and how to cater to a certain customer base. Here at Sukai is where I became a full time bartender, learning multiple liquors from well liquors to your most expensive japanese whiskeys and wines. While making some of the creative house cocktails we served your most loved and known cocktails.
Tesla, Fremont Ca— Model 3 assistant Manager
November 2021- January 2023
Similar story here at the Tesla Factory began as a regular associate to excelling in my knowledge of experience in repairs of minor/major faults- clamp issues, pin issues, part presents, tip dress issues, minor spr issues, tox stud & stud weld issues, HMI faults such as carrier over travel & stalled conveyors & pallets, some pendant usage issues. Experienced with Multitasking and Managing crew and the Lines to be as proficient as possible. Always helping alongside maintenance crew to keep lines running at full capacity. Experienced with monitoring the lines/robots to spot out faults and issues to fix the issues in an orderly time. Trained new associates on current/new processes. With my fast hands on learning of all this information and being a strong leader with helping anytime extra for my team I was quickly moved to an assistant manager position as soon as my probation time of six months with the company had reached. EDUCATION
Madera Adult School, Madera Ca — High school diploma August 2020 - March 2021
SKILLS
Fast hands on Learning
Leadership
Problem solving
Adaptability
Marketing
Computer Literacy
AWARDS
Beauty certifications-
Bakersfield/ Los Angeles
trade schools-Lymphatic
massage, teeth whitening,
waxing, coolsculpting, tooth
gems. All carried out for 3
Months.
Crescent view South-
Madera, CA - an essay
contest that was awarded
with a week long east coast
college trip. To where I was
able to visit Columbia state,
Harvard and many more.
Madera Hospice - Madera,
CA-Award of completion for 9
months of big sister
counseling, where I was
paired with a child that was
dealing with a grievance of a
parent which was a 6 year old
boy, with this I learned
children care, and counseling
tactics.
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