Executive Assistant and Administrative Specialist

KEYRI MELGAR VARGAS

College Station, TX ***** 979-***-**** ***********@*****.***

WWW: Bold Profile

OBJECTIVE

Pursuing a role as a Receptionist and/or Data Entry Clerk, leveraging my strong organizational skills and customer service expertise to enhance client interactions and streamline office operations. Forward- thinking Executive Assistant accomplished in aiding company leaders with key functions. Gifted at managing busy schedules, organizing projects and providing stellar administrative support to executive team. Analyzes, prioritizes and completes tasks with professionalism and sound judgment.

EMPLOYMENT HISTORY

02/2023 - 11/2025 Executive Assistant and Marketing Manager Otis Instruments Inc - College Station, USA

Provided high-level administrative support to executives, including calendar management, meeting coordination, and travel arrangements.

•

Prepared, edited, and proofread correspondence, reports, and presentations, ensuring accuracy and a professional tone.

•

Managed confidential information with discretion and maintained organized filing systems (digital and physical).

•

Coordinated meetings and events, including agenda creation, materials preparation, and follow-up action tracking.

•

Prioritized and managed multiple tasks and projects, anticipating executive needs and resolving issues proactively.

•

• Processed expense reports, invoices, and purchase orders, following company policies and financial guidelines.

Streamlined administrative processes to improve efficiency, accuracy, and team productivity.

•

Developed and executed marketing strategies and campaigns to increase brand awareness, engagement, and revenue growth.

•

Oversaw digital marketing efforts, including social media management, email marketing, and content creation.

•

Analyzed market trends, customer insights, and campaign performance to optimize strategies.

•

Collaborated with cross-functional teams including sales, product, and creative departments to ensure consistent messaging and branding.

•

Created and supervised marketing materials, such as ads, landing pages, brochures, and promotional content.

•

Coordinated events, promotions, and product launches, ensuring smooth execution and measurable outcomes.

•

03/2016 - 02/2023 Collection Specialist

Alltran Financial - Bryan, USA

Met and exceeded daily, weekly, and monthly collection quotas through effective outreach, negotiation, and account management.

•

Conducted outbound and inbound calls using required scripts verbatim to ensure consistent communication and compliance with company standards.

•

Adhered strictly to federal, state, and industry regulations, including the Fair Debt Collection Practices Act (FDCPA) and internal compliance policies.

•

Processed customer payments accurately and securely, including setting up payment arrangements, verifying account information, and updating system records.

•

Maintained detailed and timely documentation of all customer interactions, payment commitments, and account statuses in CRM systems.

•

Delivered professional and empathetic customer service, helping customers understand account balances and available resolution options.

•

Collaborated with team members and supervisors to meet department goals, improve workflows, and ensure consistent compliance.

•

Identified delinquent accounts and assessed the best collection strategies, escalating accounts as necessary.

•

REFERENCES

References available upon request.

Contact this candidate