Sales Analyst with Excel Experience, Customer Service Experience

Cheryl Laubenstein

Harveys Lake, PA ***** 570-***-**** *********@*****.***

PROFESSIONAL

SUMMARY

Sales Analyst with proven expertise at Interstate Window & Door, adept at leveraging Microsoft Excel for insightful reporting and forecasting. Skilled in relationship building and customer service, I enhance sales performance through effective tracking and help with pricing strategies, driving customer satisfaction and operational efficiency.

SKILLS • Customer service • Relationship building

• Microsoft Excel • Pricing strategy

• Data entry • Sales experience

• Reporting skills • Processing payments

• Multitasking • Adaptability

WORK HISTORY CUSTOMER SERVICE REPRESENTATIVE/SALES 07/2011 to CURRENT ANALYST

Interstate Window & Door Pittston, PA

• Run Daily and Monthly Reports for Management and Sales Team. Support sales team by creating effective tracking reports for monitoring customer progress.

•

• Maintain customer pricing within our Fenevision Software. Responded to customer requests for products, services, and company information.

•

Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

•

EDUCATION High School Diploma 06/1991

Lake Lehman High School, Lehman, PA

C L

Contact this candidate