Pharmacy Technician with 3+ Years Experience
Resume:
Karen Velasquez
Pharmacy Technician
Madera, Madera, CA, 93637,
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SKILLS
SUMMARY
Problem-solving skills
Certified Pharmacy Technician with extensive experience in medication
dispensing, prescription filling, and insurance billing. Skilled in problemsolving, team collaboration, and multitasking. Maintains patient
confidentiality and HIPAA compliance while ensuring accurate medication
dispensing and proper labeling.
Detail-oriented professional with 3+ years of experience in [field]. Skilled
in [key skills]. Seeking to contribute to [type of team/company or goal].
Insurance billing
Prescription filling
Confidentiality and HIPAA
Patient confidentiality
EXPERIENCE
HIPAA
Pharmacy Technician
Mar 2013 — Jan 2020
Madera medical pharmacy - Madera, CA
Answering customer questions
Team collaboration
Verifying orders
Supply restocking
Medicare and medicaid process
Medication dispensing
Stocking shelves
Pharmacy and customer records
management
Insurance verification
LANGUAGES
English
Spanish
onstrated knowledge of pharmaceutical terminology including generic and
brand names and abbreviations. Maintained pharmacy inventory by restocking
shelves, disposing of outdated drugs, and ordering new medications as
needed. Stocked and replenished shelves to remove out-of-date items from
inventory. Selected appropriate medicine and measured dosages to fill
prescriptions under pharmacist direction. Performed administrative duties
such as filing documents, answering phones, scheduling appointments, and
handling customer inquiries. Processed insurance claims and payments for
medications. Resolved customer complaints quickly and efficiently while
maintaining good rapport with all customers. Organized work flow in order to
meet deadlines for timely completion of tasks. Complied with state
regulations to maintain safe, clean pharmacy. Selected drug and quantity,
delivering items to pharmacist for review and dispensing. Monitored
inventory levels and maintained shelves, stocking with adequate supplies.
Resolved customer service issues promptly. Organized medications for
dispensing by prefilling prescriptions and calculating quantities. Ensured
accuracy in data entry into pharmacy computer system while verifying all
information prior to dispensing medication. Verified dosages and measured
medications for prescriptions. Processed payments for prescription orders via
cashiering responsibilities utilizing POS systems. Trained other pharmacy
technicians, abiding by state regulations for training and licensure.
Coordinated with prescriber or pharmacist to clarify issues or problems with
dosing or instructions. Interpreted medical insurance coverage and
communicated benefit information to customers. Reported prescription errors
Bilingual
to pharmacist on duty. Compiled reports regarding inventory levels, out-ofstock items, expired medications. Assisted pharmacists with compounding
medications according to physician's specifications. Triaged incoming phone
calls, assisting callers or escalating therapeutic inquiries to pharmacists.
Handled doctor calls and medication deliveries in facilitation of prescription
orders. Calculated prices for prescriptions or non-prescription drugs to process
payment on POS system. Reviewed patient profiles for possible drug-drug or
drug-allergy interactions before filling prescriptions. Monitored patient
records to ensure compliance with health insurance plans and proper billing
procedures. Conducted quality assurance checks on dispensing equipment
ensuring proper functioning prior to use. Answered pharmacy telephones to
respond to questions or requests. Received written prescription and refilled
requests and verified that information is complete and accurate. Assisted
customers by answering simple questions, locating items and referring them
to pharmacist for medication information. Operated cash registered to accept
payment from customers. Called insurance companies to retrieve patient
information.
EDUCATION
UEI college
Fresno, CA Pharmacy technician
CERTIFICATIONS AND LICENSES
130736
2012 — 2013
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