Remote CSR & Document Specialist Searcher

Chitra Rajaram

***** ******** ****

Rockville, MD 20850

Phone: 301-***-****/240-***-****

Email: *******@**********.***

Fully Vaccinated for COVID

Experience:

(July 2023-Dec 2023):

Injured Clients Medical Scheduling Network -Medical Records associate

Worked with a network of medical providers that specialize in the treatment of Personal Injury and Workers Comp injuries.

Communicated with many Hospitals and Urgent cares Health information management department to collect medical records and visit reports for the personal injury and Worker comp injury patients.

Handled clients medical scheduling needs. Orthopedic Surgeons, Chiropractic, Physical Therapy, Neurologists, Radiology, Urgent Care, Pain Management and any other specialist not listed in MD, DC and VA.

Feb 2017-June 2023:

Substitute Teacher MCPS (Long term and short term) High School MCPS (Remote, Non-Remote)

Followed the instructions left by teacher on Zoom media and Canvas platform.

Have taught Math & Science in High Schools and Middle Schools.(long term)

Maintained order in the classroom by following lesson plans left by the teacher.

Applied appropriate teaching strategies and multiple computer applications in the classroom with various skill levels.

Managed behavioral problems using the classroom behavioral rules.

Praised for dedication, reliability, organization, and effectiveness as one of school districts most in-demand substitutes.

Filled in for Permanent teachers at a moment’s notice; closely adhered to lesson plans ; and kept students motivated, engaged, and focused.

Incorporated technology into students learning activities for varied academic disciplines.

August 2015- February 2017 – Full time Research Analyst Westat

Worked on projects included data validation for certified and non-certified teachers and para - professionals primarily serving children with disabilities of ages ranging from three to twenty-one years of age.

Provided research support by conducting research through search engines and analyzing related data.

Provided graphical representation involving surveys in multiple categories for K-12 on low performing counties in USA.

Created tables and charts in Microsoft word, Excel.

BB&T Customer service Representative (April 2004-Dec 2004)

Processed comprehensive financial products for customers, ensuring accuracy, efficiency, and customer satisfaction.

Reconciled ATM transactions and corrected ATM malfunctions, including re-programming, as necessary.

Explained various account features to guide customers in setting up new accounts. Validated as many as 100 transactions per day.

Calculated and logged payments for home equity loans, cash advances and credit payoffs. Multiple Customer referrals generated increased business for the company.

Licenses/Certificates:

Certified Life and Health Insurance Representative, State of MD,VA,DC 2012

Principle of Banking and Financial systems,2005

COBOL programming,1987, Computer Maintenance Corporation

Awards, Honors, Memberships:

Exceptional Volunteer Award, MCPS

Sales Award, BB&T Bank

Education:

M.S University of Madras, Chennai India, Major : Mathematics.

B.Ed Annamali University

Skills & Talents:

Excellent with Computer and Technology (MS Windows, Word, Excel, Outlook, data entry)

Able to work in a highly organized, efficient manner and meet all established deadlines.

Self-Starter with strong time management and multitasking skills.

Contact this candidate