Global Payroll & Compliance Leader, 30+ Years

MICHELLE BALZANO - Roselle, NJ 201-***-**** ********@**.***

GLOBAL PAYROLL & COMPLIANCE LEADER

U.S., Canada, APAC & EMEA Payroll Operations Multi-State & Multi-Country Compliance Payroll Tax HRIS Implementations

Senior Global Payroll & Compliance Leader with 30+ years of experience managing complex payroll operations across the United States, Canada, APAC, EMEA, and international jurisdictions. Expertise in multi-country payroll compliance, payroll tax, statutory reporting, month-end close, audits, payroll transformations, and HRIS implementations. Proven success leading payroll operations in fast-paced, high-growth environments while partnering closely with Finance, HR, Legal, and executive leadership to ensure compliance, operational excellence, and audit readiness. Recognized for building scalable payroll processes, strengthening internal controls, improving payroll accuracy, and driving operational efficiencies across union and non-union environments. CORE COMPETENCIES

Global Payroll Operations (U.S., Canada, APAC, EMEA & International), U.S. Multi-State Payroll Compliance Canadian Payroll Compliance (CRA & Revenu Québec) CNESST, WSIB, WorkSafeBC & EHT Administration Monthly, Quarterly & Annual Payroll Processing, Payroll Tax Registrations, Filings & Audits Year-End Processing (W-2, T4, RL-1, P60), Payroll GL Reconciliations & Month-End Close Payroll System Implementations & Integrations

SOX Controls & Audit Readiness, Union & Non-Union Payroll - Benefits Administration & 401(k) Reconciliations SOP Development & Process Optimization, Payroll Risk Mitigation & Compliance Governance U.S. PAYROLL EXPERTISE

Multi-state payroll administration across 35+ states, Federal, state, and local payroll tax compliance Payroll tax registrations, filings, reconciliations, and agency notices, Quarterly and annual payroll processing including W-2 corrections and amendments, Garnishments, levies, child support, and wage attachments Union and non-union payroll administration, Bonuses, commissions, equity, retro pay, and off-cycle payroll processing Payroll GL, accruals, and month-end close, 401(k), benefits deductions, and Form 5500 support, SOX controls, audit support, and payroll compliance reviews, multi-company, multi-frequency payroll processing (weekly, bi-weekly, semi- monthly, monthly), Payroll system implementations, integrations, and process improvements CANADIAN PAYROLL EXPERTISE

Extensive experience administering Canadian payroll processes across multiple provinces including ON, QC, BC Monthly Processes - CRA & Revenu QC source deduction remittances, Employer Health Tax (EHT) calculations and reconciliations, CNESST premium monitoring and remittance support, WSIB and WorkSafeBC payroll reporting and premium reconciliations, taxable benefit processing and payroll balancing, payroll accruals and GL reconciliations Quarterly Processes - Payroll tax reconciliations, WSIB/WorkSafeBC wage reporting, EHT - threshold monitoring and reconciliation, quarterly bonus and tax commission calculations, payroll audit preparation and compliance Annual & Year-End Processes - T4/RL-1 preparation, balancing, amendments and filings, CRA and Revenu Québec year-end reconciliations, CNESST annual wage declarations, WSIB and WorkSafeBC annual reconciliations, year-end payroll balancing and audit support, amended tax filings and correction processing APAC & EMEA PAYROLL EXPERIENCE

Experienced supporting payroll operations and vendor coordination across APAC and EMEA regions while ensuring compliance with local statutory requirements and payroll deadlines. APAC Payroll Support

Countries supported includes: India – Singapore – Japan - China Responsibilities included:

Managing monthly payroll cycles and payroll funding, coordinating statutory deductions, superannuation, provident fund, and social insurance requirements, Reviewing payroll variance reports and reconciliations Supporting local tax compliance and year-end reporting, managing payroll vendors and escalations, Ensuring compliance with country-specific labor regulations EMEA Payroll Support

Countries supported includes: UK, Ireland, Germany, France, Netherlands, Israel, Netherland, UAE Responsibilities included:

Coordinating monthly payroll processing and approvals, managing pension contributions and statutory tax compliance, Supporting HMRC reporting, P60/P11D processing, and year-end activities, reviewing payroll registers, funding reports, and reconciliations, Managing payroll vendors and SLA compliance Supporting internal and external payroll audits, Ensuring GDPR and payroll compliance requirements were met PAYROLL SYSTEMS & TECHNOLOGY

ADP Workforce Now ADP SmartCompliance ADP Celergo Workday Ceridian Dayforce UKG/Kronos Oracle HCM NetSuite Paychex Flex Paylocity Gusto BambooHR Zenefits TMF Canadian Payroll MARIS Union Great Plains SharePoint Multiple 401(k) Platforms PROFESSIONAL EXPERIENCE

Cybereason — Global Senior Payroll Administrator

Jan 2024 – Present

Lead end-to-end payroll operations for 2,000+ employees across the U.S., Canada, APAC, EMEA, and international regions supporting bi-weekly, semi-monthly, and monthly payroll cycles. Ensure compliance in U.S. federal, state, local and international payroll regulations. Manage monthly Canadian remittances, qtr. payroll reconciliations, and year-end reporting process. Coordinate APAC/EMEA payroll calendars, vendor management, statutory reports, and payroll approvals. Conduct payroll tax reconciliations and variance analysis. Process bonus, commission, equity, retro pay, off-cycle, and multi-jurisdiction wage corrections. Reconcile payroll GL entries and support month-end financial close and audit-ready reporting. Develop payroll SOPs and internal controls improving operational and compliance readiness. Register payroll tax accounts in new U.S. states and support multi-state tax compliance initiatives. MassDevelopment — Payroll & Benefits Manager

Jun 2023 – Oct 2024

Managed payroll and benefits admin for 500+ union and non-union employees with zero payroll errors during tenure. Oversaw benefit deductions, pension contributions, employer matching, and monthly vendor reconciliations. Managed unemployment claims administration with zero penalties or late responses. Processed bonuses, commissions, reimbursements, and payroll adjustments exceeding $1M annually. Reviewed and reconciled benefit invoices, payroll deductions, and GL allocations. Authored payroll SOPs improve audit readiness and standardizing payroll procedures. Supported payroll month-end close activities and financial reporting. Anaqua, Inc. — Global Payroll Manager

Jan 2022 – May 2023

Directed payroll operations across 35+ U.S. states and 9 countries supporting 1,500+ employees. Managed multi-state payroll compliance including garnishments, leave programs, benefits, and payroll tax inquiries. Coordinated payroll processing and vendor management across APAC and EMEA regions. Led payroll system implementations and process improvement initiatives. Reconciled payroll journal entries, quarterly tax filings, and payroll registers identifying and resolving discrepancies. Processed executive bonuses, commissions, and equity payments. Supported internal and external SOX audits with zero material findings. Managed payroll GL uploads and reconciliations within NetSuite. SimpliSafe — Payroll Manager

Aug 2021 – Nov 2021

Managed multi-company payroll operations for 800+ employees utilizing UKG/Kronos. Conducted payroll audits and reconciliations improving payroll accuracy and reducing post-payroll adjustments. Processed stock vesting transactions and supported W-2 correction processing. Reconciled payroll GL accounts and resolved discrepancies prior to month-end close. Assisted with 401(k) audits and workers’ compensation compliance reviews. Reviewed quarterly payroll tax filings and variance reports. Additional Professional Experience:

Tiffany & Co. — Senior Payroll Analyst Apr 2020 – Aug 2021 EXL Service — Payroll Compliance Administrator Nov 2019 – Mar 2020 Northeast Foods (Automatic Rolls of NJ) — HR/Payroll Manager Apr 2015 – Oct 2019 FX Direct Dealer — Generalist/Payroll Manager Mar 2010 – Apr 2015 Managed U.S. and Canadian payroll operations for organizations ranging from 300 to 2,000+ employees across multiple states and provinces, including cross-border payroll processing, payroll tax compliance, garnishments, retirement deductions, union payroll administration, and quarterly/year-end reporting. Supported payroll reconciliations, payroll audits, month-end close activities, T4/RL-1 processing, Form 5500 reporting, tax corrections, retroactive pay adjustments, overtime calculations, and customized payroll reporting while ensuring compliance with federal, state, CRA, and Revenu Québec regulations. Oversaw HR and payroll administration including onboarding, FMLA, employee relations, workers’ compensation, OSHA reporting, E-Verify, immigration compliance, and SOX audit support. Assisted with payroll system upgrades, SOP development, forecasting, GL reconciliations, financial reporting, and operational process improvements while managing H-1B, OPT, J1, and F1 employment processes and maintaining audit-ready payroll documentation

EDUCATION & CERTIFICATIONS

ADP Certifications — Payroll & Time & Labor

HR Courses — Rockhurst National Seminars

Worldwide Education, Jersey City, NJ — Certificate in Business & Computerized Bookkeeping Emerson High School, Union City, NJ — High School Diploma References available upon request.

Contact this candidate