Commercial Operations & Sales Leader
Resume:
GREGORY JOHN KAHWILI
( Marketing and Operations Officer,, Sales Executive, Transport Officer,
Workshop Manager, Shipping Operations )
P.O Box 705, Mabibo, Dar Es Salaam, Tanzania
+255-***-***-***,What's up No. +***************************@*****.*** https://www.linkedin.com/in/gregory-john-9a957220b Objective
Personal information
Education
Experience
Results-driven professional with extensive experience in Marketing and Operations, Sales Leadership, Transport and Fleet Management, Workshop Operations, Inventory Control, Shipping Operations, and Import & Export Management. Proven ability to optimize operational efficiency, lead cross-functional teams, manage logistics and supply chain activities, and strengthen customer relationships. Skilled in coordinating transport and maintenance operations, inventory management, shipping documentation, and international trade processes while maintaining high standards of customer service and organizational performance. Committed to contributing strategic, operational, and leadership expertise to support organizational growth and achieve business objectives.
Nationality: Tanzanian
Religion: Christian
Passport: National Identify Namber ( ID ); 19760108- 53209 - 00001- 28 Gender: Male
Driving Licence: Class D, Licence no. 400-***-****, Date of expiry 24/06/2029 Place: Dar Es Salaam, Tanzania
Date of birth: January 08, 1976
Marital status: Married
2005
National Institute of Transport ( N.I.T ), Dar es Salaam, Tanzania Degree / Advanced Diploma of Logistics and Transport Management Second Class 3.5
Next Couriers and Logistics Limited October 2025 - Up to date Marketing and Operations Officer
Focuses on client satisfaction, query resolution, and retention. Provide real time tracking updates
conflict resolution, resolving customer complaints related to shipping delays, documentation errors or un expected customs duties.
maintain accurate records of all client communication and providing status reports on shipment progress. identity potential issues before they impact the client. provide exceptional interpersonal and negotiation skills to handle diverse clients and resolve issues under pressure.
Oxford University Press, Tanzania November 2019 - September 2025 Sales Executive
Achievements
Develop and implement market strategies to increase volume of sales. Conduct démonstration and explain our products in order to persuade customers to purchase our products. Finding and attracting new customers.
Creating good customer relationship development.
Promoting product knowledge and providing feedback to Sales Manager on customer adoption and usage. Making competitive analysis and identity gaps and opportunities in market place for new products and Services.
Participate in commercial proposals and contracts negotiations. Mbeya University of Science and Technology (MUST), Tanzania July 2012 - October 2019 Transport Officer
Managed in planning and budgeting of motor vehicles fleet utilisation and replacement. Managed in monitoring the fleet management system and recommended proper action to the management. Managed to oversee regular inspection of motor vehicles and maintenance (PPM). Managed to prepare fuel consumption report and initiating payment to the fuel supplier. Managed to make sure that vehicle Log Books are properly recorded by every Driver. Managed to ensure that, Drivers Licences records are always up to date. Managed to ensure that, motor vehicle insurance covers are update. Managed to report to supervisor all motor vehicle Accidents whenever they occur and liaise with traffic Officer and insurance company for compensation
Kazzar Ltd, Tanzania July 2007 - October 2011
Workshop Manager
Managed technicians in repairing and maintenance of the company vehicles and motorcycles (Planned Preventive Maintenance).
participated in inventory management; preparing Local Purchasing Order ( LPO) for the spare parts, tyres, fuel and Lubricant.
Managed in dealing with local and foreign purchasing, containers importation, managing and control of bonded warehouse including movement of stocks within Warehouse. Managed customs clearing Agents, documentation with TRA, TICTS and Shipping Lines. Managed to listen technicians complains and reported to the management for decision making. Novelty Trading and Shipping Company Ltd July 2006 - July 2007 Shipping Officer
Supervised clearance of ships in and out in cooperation with Customs, Ports Authority, Immigration and Health Officers.
Managed to make effectively and accurately communication with relevant parties. Managed to make proper supervision of Port operations when the ship is in Port. Managed to have proper and order records keeping of shipping documentation. Managed to perform Para Accounting duties; eg. estimation of Port disbursement expenses. Marketing and Operations Officer at Next Couriers and Logistics Limited, Tanzania I contributed to improving customer satisfaction by ensuring clients received timely shipment updates, resolving operational challenges quickly, and maintaining accurate communication records. I was also proactive in identifying potential shipment delays and coordinating solutions before they impacted customers, which helped strengthen client trust and retention. Sales Executive at Oxford University Press Tanzania l contributed to business growth by identifying new customers, conducting product demonstrations, and maintaining strong client relationships. I also provided market feedback and competitive analysis that Skills
Reference
Language
supported sales strategy development and improved customer adoption of our products.” Transport Officer at MUST ( Mbeya University of Science and Technology) Tanzania Managed a fleet of 45+ vehicles.
Reduced vehicle downtime by 20% .
Maintained 100% insurance and license compliance
Monitored monthly fuel usage worth TZS 55 million. Workshop Manager at Kazzar Limited, Tanzania
Reduced vehicle downtime by 25%.
Managed maintenance operations for a fleet of 50+ vehicles and motorcycles. Coordinated importation and warehouse operations worth over TZS 650 million annually. Shipping Officer at Novelty Trading and Shipping Co. Limited., Tanzania Reduced vessel turnaround delays through effective coordination with port and regulatory authorities. Enhanced shipping documentation accuracy and compliance, contributing to smooth vessel clearance operations.
Strengthened operational efficiency and communication among port stakeholders during ship handling activities.
Supported cost-effective vessel operations through accurate port expense estimations and monitoring. Sales Problem solving and decision making Time management and organisation ERP and CRM software Good Communication and Analytical skills Team Working MS Words, MS Excel, MS Outlook, PowerPoint and Graphics Oxford University Press, Tanzania
Emmanuel Majwallah Awiti
Sales Manager
*****************.*****@***.***
PORT WEST Remote Tanzania
Allen Mbena
Sales Manager
*****.*****@********.***
Mbeya University of Science and Technology, Tanzania
Dr. Duncan Mwakipesile
Head of Transport Office and Lecturer
**************@*****.***
Bandari College
Sencius Mgina
Principal Registrer
*******.*****@*****.**.**
Proficiency in English Good
Proficiency in Swahili. Excellent
Certification
Interests
GREGORY JOHN KAHWILI
Transport Management Information System (TMIS)
Transport Management Information System ( TMIS ) Course for Fleet Management conducted by National Institute of Transport ( N.I.T), Dar Es Salaam, Tanzania, 2005. Administrative Issues and Organisation Structure, Labour Laws, Code of Ethics and Conducts for Civil Servants.
Administrative Issues and Organisation structure,
Labour Laws,
Code of Ethics and Conducts for Civil Servants Course conducted by Mbeya University of Science and Technology (MUST) conducted 2015.
Advanced Business Planning Développement
Advanced Business Planning Dévelopement Course conducted by TECHNOSERVE Tanzania, January 2006
• Listening Music • Reading Books • Watching TV especially football •
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