Sr. Systems Administrator with 20+ Years Experience

Matthew D. Uguccioni

**** ******** ****** *** *****, MI 48108 734-***-**** ********@*******.***

SUMMARY

Sr. Systems Administrator with 20+ years of work experience in Information Technology. Creative and proficient with outstanding troubleshooting and analytical skills. Excellent interpersonal, communication, and team-building skills with the ability to establish trust and rapport. Possess extensive experience in customer engagement at all levels in a culturally diverse environment. Proven success working with cross-functional teams implementing innovative solutions. Skilled at finding ways to reduce cost while improving efficiency to surpass goals.

Department Management Project Management Domain Administration Virtual/Physical Server Administration Endpoint Management Helpdesk Support

Data Backup / Disaster Recovery VoIP Telephony Programming

Staff Training Documentation / Manuals Problem Solving

Asset Management Cost Reduction Customer Service

PROFESSIONAL EXPERIENCE & ACCOMPLISHMENTS

BCS Access Systems US, LLC. Farmington Hills, MI

Sr. Systems Administrator 2022 to 2025

Hired as a Sr. Systems Administrator to support a small startup company with one plant and one corporate office. Responsible for domain, M365, vSphere, SharePoint administration and implementation along with helpdesk support for roughly 50 users at the corporate office. Additionally, the company was China owned and would undergo yearly audits with the DOJ to protect sensitive data. Assisted with enforcing specific security measures to maintain compliance obligations with the DOJ.

Experience

Domain Admin

Administered on prem domain, M365 and Azure tenant including but not limited to DNS, DHCP, AD, and Group Policy.

Server Admin

Administered Dell physical servers, vSphere and HP Nimble local storage appliance.

Administered file servers and both secure file sharing services CrushFTP and ownCloud. Additionally reissuing yearly SSL certs.

Administered the onsite Avigilon badge and camera system.

M365 Admin

Implemented and administered Intune for the company’s endpoints. Created and published apps for deployment.

Created Azure conditional access policies. Implemented MFA. Set up various app registrations when needed.

Designed and implemented the company’s intranet SharePoint site with Power Apps and Power Automate integration.

Security Admin

Administered CrowdStrike Falcon for company endpoints.

Followed DOJ compliance measures to see that local data storage was encrypted.

Administered and enforced M365 email DLP policies.

Accomplishments

Company Benefit

Created an IT onboarding Power App, shipping Power App and guest check-in kiosk Power App.

Designed and implemented the company’s first intranet SharePoint site.

Hino Motors Manufacturing USA, Inc. Novi, MI

Sr. Systems Administrator / Assistant Manager 2013 to 2022

Sr. Systems Administrator for the company. Managed a small team to support 650 users throughout the company consisting of two manufacturing plants, one warehouse, one parts distribution center and the corporate office. Focused on infrastructure support.

Experience

Management

Lead a team of three to ensure daily objectives were executed.

Responsible for assessing direct reports performance and providing coaching as needed.

Oversaw several infrastructure projects including but not limited to IoT, fiber cable installs, switch and firewall refreshes.

Domain Admin

Administered on prem domain, M365 and Azure tenant including but not limited to DNS, DHCP, AD and Group Policy.

Created Azure conditional access policies. Implemented MFA.

Responsible for M365 email administration and Barracuda email, spam and web filter function.

Server Admin

Installed and administered HP physical servers and Nutanix / VMware virtual server infrastructure.

Matthew D. Uguccioni

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Professional Experience (continued)

Installed and administered storage appliances including HP MSA’s and Netapp appliances. Implemented RAID.

Installed and administered HP tape libraries. Performed Veeam daily and monthly data backup.

Built and administered all file servers. Managed all file server security permissions.

Designed, built and administered the companies Asterisk phone systems. Troubleshoot all VoIP issues.

Installed and cabled all server room infrastructure equipment throughout the company.

Performed SCCM configurations. Secondary sites, boundary groups, windows updates and package deployment.

Installed and administered Equitrac secure print solution for all MFP’s at the corporate office.

WAN

Monitored data circuits using Riverbed Steelhead appliances. Setup QOS for prioritization of application data.

Ordered data circuits. MPLS, DIA, PRI and SIP Trunks.

Worked with Cisco firewall configurations to submit change control requests to network vendors.

Endpoint Management

Create and update computer images. Use WDS to roll out endpoints for new and existing staff.

Administered the MDM solution for company’s cell phone and tablets.

Asset management for all IT related equipment. Performed yearly inventory for accounting.

Accomplishments

Self-Benefit

I received 2 promotions. Sr. IT Specialist at 2 years and Assistant Manager of IT at 5 years.

Designed and implemented phase one of disaster recovery. Nutanix cluster replication over VPN tunnel and Steelheads.

Company Benefit

Successfully migrated existing corporate office and plant IT infrastructure to new location with no company downtime.

Successfully designed an onboarding system via Power Apps and Power Automate resulting in 100% on time delivery for new hire setup.

Designed and built all company Asterisk phone systems internally saving company from contracting outside vendors to install phone systems.

Introduced the company to Equitrac secure print to reduce wasteful printing and ensure printed confidential documents are secure.

Proposed and successfully implemented Nutanix virtualization to eliminate VMware’s licensing cost and improve scalability.

Proposed and successfully implemented WAN optimization for all MPLS circuits, reducing the need to invest in costly bandwidth upgrades.

Tower International Livonia, MI

Systems Administrator ( Google Apps) 2012 to 2013

My primary objective as the Google Apps administrator was to develop a strategy plan to roll out Google Docs to the organization. In addition to the roll out plan I was responsible for supporting all Google Apps functionality for Tower International worldwide.

Aisin World Corporation of America Plymouth, MI

IT Specialist 2005 to 2012

Provide technical support for five company locations with 300-400 users, including helpdesk support and daily domain and telephony administration. Work in a culturally diverse environment providing a high level of customer service.

EDUCATION & TRAINING

Certifications: A+ Certified, Network+ Certified, Microsoft Certified Professional June 2003

Jackson Community College Jackson, MI

Associate of Science, Electronics July 1996

TECHNICAL SKILLS

Hardware: Riverbed Steelheads HP Edge Switches Surface, Dell, HP, IBM & Toshiba PC’s HP & Dell Servers HP MSA, Nimble & NetApp Storage Appliances HP Tape Libraries Konica Minolta & HP Printers IPhone and Android Smartphones Polycom Crestron UPS’s Network Cabling Digital Signage Cisco ASA (Basic)

Application: Nutanix & VMware Virtualization M365 (Exchange, SharePoint, Teams, OneDrive) Azure (Entra, Intune) Veeam & Backup Exec SCCM Barracuda & ForcePoint AirWatch Trend Micro File & Disk Encryption Netwrix File Audit MFA Wireshark Equitrac

Telephony: Asterisk Adtran Rhino Equipment Aastra, Yealink, Mitel & Polycom Phones Video Conferencing PRI & SIP

Operating Systems: MS Windows 98 to 10 MS Server 2000 to 2019 Linux (Very Basic)

Software: MS AD, DNS, DHCP, DFS, NTFS Security & GPO MS Office 2003 to O365 DigiCert Adobe Putty WinSCP

Programming: PowerApps & Power Automate Visual Basic PHP HTML

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