Remote Data Entry Specialist with 30 Years Customer Service /s

LaShonda Penigar **** Royal Carriage Dr *Montgomery, Al 36116* 334-***-****

Objective To obtain a remote data entry specialist position in a rewarding organization where I can use my customer service and analytical skills.

Education

Jefferson Davis High School in Montgomery, Alabama Skills 30 years of customer service experience

Multitask and problem solver

Time Management and good listening skills

Excellent oral and communication skills

Professional Experience

Alabama Power Company; Montgomery, Alabama

Remote Customer Service Sales Representative March 2002-May 2026

• Assist external/Internal customers through inbound calls

• Assist customers with connect /disconnect of electrical service

• Assist customers with billing and collection inquiries

• Strong seller of company products, service, and programs Colonial Mortgage; Montgomery Alabama

REO Specialist June1999-March 2002

• File claims with Fannie Mae/Freddie Mac

• Paid taxes, attorney, utilities bill for properties