Customer Service Oriented Bartender/Server

LUWAM TESFAY

Charlotte, NC

Phone: 980-***-****

Email: ***************@*****.***

PROFESSIONAL SUMMARY

Reliable and hardworking customer service professional with experience in food service, cashier duties, accounting, and tax administration. Skilled in customer interaction, cash handling, record keeping, and working in fast-paced environments. Seeking a Server, Cashier, or Entry-Level Customer Service position in the United States.

SKILLS

• Customer Service

• Food and Beverage Service

• Cash Handling

• Teamwork

• Communication Skills

• Time Management

• Basic Computer Skills

• Record Keeping

• Attention to Detail

• Problem Solving

WORK EXPERIENCE

Waiter and Cashier

Asmera Sweet Cafe

2010 – 2012

• Greeted customers and provided friendly service

• Took food and beverage orders accurately

• Handled cash and processed payments

• Maintained cleanliness of dining and service areas

• Assisted customers with questions and requests

Clearance Clerk and Accountant

Inland Revenue Department

2013 – 2017

• Maintained financial and tax records

• Processed payments and prepared reports

• Assisted taxpayers and customers with inquiries

• Verified documents and ensured accuracy of records

• Performed accounting and administrative duties

Waiter

Classic Dinner Restaurant, Kampala

2019 – 2020

• Served food and beverages to customers

• Provided excellent customer service in a busy restaurant

• Worked closely with kitchen and restaurant staff

• Maintained clean dining areas and tables

• Ensured customer satisfaction throughout service

EDUCATION

12th Grade Completed

LANGUAGES

• Tigrigna

• English

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