Multitask Medical Assistant and Billing Specialist
Resume:
Rhonda Williams
Apt B***
**************@*****.***
Skills
● 39 yearsCertified Medical Assistant
● 10 years Medical Billing and coding experience
● Medical Coding (ICD-10, CPT, HCPCS)
● Payment posting and reconciliation
● Insurance Claims Processing & Submission
● Denial Management & Appeals
● Medicare, Medicaid & Commercial Insurance Billing
● Prior Authorizations and Referrals
● Electronic Health Records (EHR/EMR) Systems
● HIPAA Compliance and Patient Confidentiality
● Patient Scheduling
● Excellent Communication Skills
● Time Management & Independent Work Skills
Experience
05/2024-11/2025
New Mexico Center for Pain and Wellness -Certified Medical Assistant/Billing Specialist/Medical Records Specialist
● Taking Chief Complaint from all patients ● Vital Signs on all patients ● Testing urines for opioid ● Documentation of all testing results ● Intake on patient phone calls and prescription from their pharmacy. ● Calling patients to collect for the payments of virtual classes ● Documenting and inputting payments in the system ● Receiving calls and making calls for patient medical records ● Sending all medical records to SSDI, Attorneys, Insurances ● Copying and faxing of records
10/2023-Present
University of New Mexico Hospital - Cardiovascular Tech 1
● 10/2023-Present University of New Mexico Hospital B.A.C Certified Cardiovascular Tech 1
● Performing 30 to 40 EKGs in one night. Period ● Monitoring room experience for 60 to 80 patients in one night. Watching the monitors. ● Interpret strips, QRS, PR, QT, ST. ● Performing EKG’s inpatient, all ICU, trauma, ED ● Billing for all patients who have had an EKG ● Cleaning of EKG machine leads and area ● Restocking room EKG work room in the ED and also in the heart
2
07/2020-10/2023
Presbyterian Neurology/Gastroenterology - Clinical Certified Medical Assistant Greeting and Rooming Patients ● Vital signs manually and electronic ● Calling all prescriptions ● Documenting all prescriptions, printing prescriptions ● Surgery Scheduler for all spine surgeries and spine injections. Scheduling 40-50 surgeries a week. ● Calling all patients back regarding questions and medications. ● EMR and EHR experience 15+years ● Documenting of patients complaints Ordering physical therapy, MRI, EMG and CT scans. ● Ordering and sending referrals 04/2018-07/2020
New Mexico Orthopedics- Physician Medical Assistant Greeting and Rooming Patients ● Vital signs manually and electronic ● Calling all prescriptions ● Documenting all prescriptions, printing prescriptions ● Surgery Scheduler for all spine surgeries and spine injections. Scheduling 40-50 surgeries a week. ● Calling all patients back regarding questions and medications. ● EMR and EHR experience ● Documenting of patients complaints ● Ordering physical therapy, MRI, EMG and CT scans. ● Ordering and sending referrals 07/2013-01/2016
Presbyterian Rust Hospital- Certified Medical Assistant Nurse Tech Trained Epic classes until the Go-Live Ambulatory in 2013 ● Presbyterian Ambulatory Go Live Epic in March 2014 ● Train the Trainer for all New Higher in Epic 2013 and 2014 and Point of Care Testing. ● Preceptor and Trainer for Epic for all New hire Medical Assistants ● Documenting of patients Vital signs, Blood Pressure, Oxygen level and temperatures. ● Documenting patients chief complaints and concerns in the Epic EMR System. ● Answering messages in Epic In-basket. Queuing prescriptions for the provider. ● Answering and replying to patients in My-Chart. ● Nurse Tech/ Medical assistant in Labor and delivery ● Bathing infants after delivery, drawing infants blood for testing ● Changing rooms and moving beds ● Scheduling patients appointments for primary care physicians.
Education
Pima Medical Institue 1988 Certified Medical Assistant Carrington College- Medical Billing and Coding Attending References upon request
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