Senior Network Engineer - Cisco & Meraki Expert

DUSTIN MCGEE

Irving, TX 405-***-**** ******.******@*****.*** LinkedIn

PROFESSIONAL EXPERIENCE

Network Engineer Foundever (Sitel) — Remote

Jan 2021 – Current

● Designed and implemented enterprise network solutions supporting 550+ client environments, aligning infrastructure with performance, scalability, and security requirements

● Led a large-scale Cisco ASA firewall migration and consolidation, reducing infrastructure complexity and improving security posture with minimal service disruption

● Standardized global Cisco WSA deployments, reducing average CPU utilization by 35% and peak load by 15%, improving overall system efficiency and user experience

● Architected and implemented VLAN segmentation and secure access controls, improving network performance by 20% while enhancing data security

● Directed data center network deployments and infrastructure rollouts, reducing provisioning time by 200% through process optimization and improved execution strategies

● Monitored network performance and proactively identified optimization opportunities to maintain high availability and operational stability

● Led root cause analysis efforts for complex network incidents, implementing long-term solutions to prevent recurrence

● Developed and maintained detailed network documentation, including configurations, diagrams, and operational procedures to support consistency and scalability

Network Engineer Artisan Design Group — Coppell, TX Aug 2024 – Jan 2026

● Designed and supported Cisco and Meraki-based network infrastructure, ensuring alignment with business requirements for scalability, reliability, and performance

● Provided technical input on network configurations across routing, switching, wireless, and firewall environments

● Monitored and analyzed network performance, implementing improvements to enhance uptime and user experience

● Troubleshot complex network issues across multiple layers, performing root cause analysis and resolution

● Supported installation and deployment of network hardware, including fiber and copper cabling infrastructure

● Maintained network documentation and topology diagrams to support operational consistency NOC Technician Ntegrated Solutions — Dallas, TX

July 2019 – Jan 2021

● Delivered Tier 1/2 support across multi-tenant enterprise environments (1000+ clients, 40 states)

● Led investigations into recurring network issues, performing root cause analysis and reducing repeat incidents by 30%

● Implemented network solutions including VPN configurations, VLAN segmentation, and firewall policy changes

● Supported VoIP (UCaaS) systems, ensuring reliability and performance across distributed environments

● Configured and supported Fortinet firewalls and VeloCloud SD-WAN solutions

● Created detailed incident reports and post-mortems, contributing to improved operational processes and knowledge sharing TECHNICAL SKILLS

Networking Protocols: TCP/UDP, DNS, DHCP, BGP, OSPF, EIGRP, STP, VLAN, LACP, RADIUS, TACACS+ Routing & Switching: Cisco Catalyst, Cisco Nexus, Cisco IOS, Cisco Meraki Security & Firewalls: Cisco ASA, Check Point, FortiGate, F5 BIG-IP (WAF), Cisco Umbrella, Cisco WSA, Skyhigh SWG Cloud & SD-WAN: AWS (networking fundamentals), VeloCloud SD-WAN VPN Technologies: Cisco AnyConnect, Site-to-Site VPN EDUCATION CERTIFICATIONS

BS, Information Networking & Telecommunications Fort Hays State University Anticipated Graduation: Early 2027 CCNA Cisco Dec 2019

NSE 3 Fortinet Aug 2019

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