Pharmacy Operations & Hospitality Leader Resume Title

Hillary Kitchen

Experienced in Pharmacy management Pharmacy technician fields customer

service and hospitality

Yorktown, VA 23693 +1-757-***-**** ***.******@*****.*** Professional Summary

Skilled and Experienced Hospitality and Customer Service Associate. Took some time for family obligations allowed license to lapse looking to get back into the field. Previously State and board certified Senior Pharmacy Technician who seeks to obtain employment with an establishment that can utilize my outgoing personality, as well as strong organizational and leadership skills. Able to handle a fast paced environment, problem solve, and multi-task. Comfortable interacting with all levels of the organization, and public. And also make decisions quickly and independently with minimal supervision.

Work Experience

Certified Pharmacy Technician (CPhT) Pharmacy operations manager Walgreens Pharmacy Clinton, NJ

October 2016 to July 2023

Assists the pharmacist in filling, preparing, and dispensing prescriptions. Medical Billing, Data entry

• Counts, packages, and labels unit doses for inspection.

• Fills routine orders for prepackaged non-prescription pharmaceuticals and medical supplies.

• Maintaining proper work scheduling for pharmacy employees.

• Answering calls from patients, medical personnel and insurance providers.

• Act as mentor to new hires and other pharmacy technicians.

• Assisted with Rite-Aid conversion coaching and store buy-outs.

• Leading team members over seeing all operations in pharmacy setting Direct Support Professional

Abilities of NorthWest NJ Washington, NJ

2013 to 2015

• Responsible for assisting developmentally handicapped adults.

• Assisted with daily life skills and activities.

• Managed and handled updating of clients healthcare benefit reports.

• Managed transport and educational plans.

• Assisted with clients daily hygiene and medication regimens. Housekeeping Manager

The Hampton Inn Clinton, NJ

2008 to 2013

• Supervised Housekeepers in their duties and performance.

• Monitored supplies for guest rooms and public areas.

• Conducted daily and monthly inventory to ensure constant supply.

• Investigated and reported any complaints to hotel manager for immediate action. Teachers aide

Washington Kid Care Washington, NJ

2006 to 2008

Child Care Aid

• Monitored children's playtime activities.

• Kept record of each child's daily activity, meals and medication.

• Instructed children in eating, resting, and toilet habits.

• Read to children and assisted with recreational activities. Deli Associate

Shop-Rite Clinton, NJ

2004 to 2008

Meat Cutter

• Cut and prepared all varieties of cut meats and cheeses.

• Maintained, filled, and rotated products in meat cases and prepared foods.

• Retrieving and returning meats between cooler and meat cutting areas.

• Training other associates as needed.

• Maintained standard guidelines for sanitation, freshness and cutting. Education

High school diploma or GED

Marjorie Douglas High school Parkland, FL

1997 to 2001

Skills

Tablet dosage calculations Food preparation Caregiving Group home experience Balancing cash drawers Host/hostess experience Prescription processing Food safety Customer relationship building Warehouse experience State and federal pharmacy laws Phone etiquette Medication supplies Medication refills Cash Handling Assisted living Drug order put-away Guest relations Automated dispensing systems Microsoft Excel Mixture and solution calculations Insurance prior authorization Customer inquiry handling Medication storage Narcotics count Hospitality Hotel experience English Detecting counterfeit currency Ordering medications Food service Catering Supervising experience EHR systems Pharmaceutical order entry Hospital Experience Driving Home & community care experience Microsoft Word Microsoft Office Leadership Out of stock medication Customer service Prescription intake Correct Prescription Errors Medical suffixes Cash register operations Pharmacological medical terminology Computer skills Immunizations Medical prefixes Meat Cutting Customer complaint resolution Electronic transaction processing Insurance claim form preparation Store management Prescription labeling Fine dining experience Computer Operation Decision making Time management Pharmacy customer complaint resolution Typing Medical terminology Pharmaceutical inventory management Guest services POS systems Order Entry Casual dining experience Computer literacy Compounding Medications Pharmacy inventory replenishment Counting cash Organizational skills Inventory Bartending Retail management Managed care Insurance claim issue resolution Data Entry Rx1 Software Pharmacy Technician Experience Insurance Verification Insurance third-party billing Direct support Pharmacy software Medical Billing Housekeeping Management Inventory management Basic math Health insurance claim processing Math Bakery Manual handling overnight stocker walmart Sales Schedule management Team management Interviewing Office experience Languages

English

Certifications and Licenses

Pharmacy Technician License

First Aid Certification

Pharmacy Technician

August 2018 to August 2022

Ptcb

May 2018 to May 2022

Driver's License

Additional Information

Authorized to work in the US for any employer

Highly Skilled and Experienced in Customer Service, and Administration

Proficient in Microsoft Office including; Word, Excel, PowerPoint, Outlook

Training in Pharmaceuticals; Crisis Training; Medication Admin; Child Care

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