Warehouse Operations Specialist with Leadership Experience
Resume:
Phillip Lucas
Owings Mills, MD *****
***********@******.***
Professional Summary
Detail-oriented professional with 7+ years of experience in warehouse operations, inventory management, and quality control. Skilled in maintaining organized workspaces, adhering to safety standards, and leading teams. Seeking a Warehouse Associate role to leverage strong organizational and communication skills to support operational efficiency and contribute to company growth. Authorized to work in the US for any employer
Work Experience
Bathtub Refinishing Technician
Safe Step-Various Locations,
November 2017 to January 2020
* Traveled to hotels across the United States to perform bathtub painting and refinishing services.
* Performed repairs to remove cracks, rust, chips, and other imperfections from surfaces.
* Managed inventory of materials and equipment for each project.
* Reviewed assigned work orders for accuracy before starting each job.
* Refinished surfaces including tile walls, tile floors, showers, and countertops.
* Removed old grout and re-installed plumbing fixtures and drain kits as needed. Shipping & Receiving Clerk
Lancaster food-Baltimore, MD
September 2012 to October 2015
* Safely operated electric equipment and lifted heavy items regularly.
* Used handheld RF equipment to pull orders and stage them in assigned lanes.
* Complied with warehouse and food safety policies to meet productivity and accuracy standards.
* Maintained warehouse cleanliness and organization.
* Stacked, wrapped, and labeled pallets for proper routing to customers.
* Staged pallets for loading and used powered industrial equipment to store inventory.
* Directed and managed team members to meet performance and behavioral expectations. Department Store Manager
Macy’s-Greensboro, NC
February 2013 to June 2015
* Ensured effective sales floor coverage and demonstrated selling initiatives throughout the store.
* Implemented all store policies and procedures.
* Verified accuracy of incoming orders and supervised daily operations.
* Developed strategies to improve customer service and increase store profits.
* Maintained inventory and created merchandise staging strategies to boost sales. Education
Upper secondary education
High School Diploma
Woodlawn High School
Upper secondary education
High School Diploma
Woodlawn High School
Skills
Customer relationship building Customer service management Product demos Sanitation procedures Project reporting Household staff supervision Quality control and defect detection Quality control Household manager experience Food safety management Landscape maintenance Team development Working with individuals with substance use disorders Inventory control Retail math Glass cleaning Heavy lifting Highly experienced in providing excellent customer service and demonstrating willing to work in a team environment. Leadership Custodial experience Household budget management Packaging and labeling Excavator Forklift Shipping & receiving REST Industrial equipment Coffee experience Front-end loaders Computer skills Bar management Mobile devices Warehouse management system Regulatory compliance Waste management Finished product defect inspection Underground utilities Rulers Retail sales Organizational skills Freight forwarding logistics Proper waste disposal Productivity software Excellent communication skills and a proven ability to manage multiple high priority tasks. Team leadership Cleaning Floor cleaning Housekeeping management Stock rotation Weight handling in the workplace Ability to follow instructions Data interpretation Computer operation POS Quality assurance Microsoft Excel Gardening Communication skills Sales Residential painting Home coordinator experience Clean workspace maintenance Process management Adaptability Janitorial experience Warehouse experience Inventory management Food service management Basic math CRM software Meat cutting Respiratory protection Mechanical knowledge Operating heavy equipment Electric pallet jack Technical Proficiency Packaging Office cleaning Computer literacy Maintaining an organized workspace Loss prevention Groundskeeping Mopping Map reading Estate manager experience Electrical experience Teamwork Materials management in logistics Defect detection (quality control) Retail inventory management systems Forklift safety protocols Logistics inventory management Customer relationship management Team motivation (leadership skill) Kitchen organization Safe work practices Data analysis skills Household event coordination Workplace safety Trash removal Root cause analysis Food safety Microsoft Office Cleaning surfaces Hand tools Commercial painting Negotiation Dusting Reach truck Fundraising Load & unload Climbing Manual handling Box truck Warehouse management Safety standards in production Attention to detail Substance abuse ERP systems Food processing Data entry Supportive housing environments Outdoor work Grocery store Safety regulations Managing store merchandising operations Operations management Microsoft Word Butler experience Social media management Ground-penetrating radar Management Customer service Estate household management Cash handling Writing skills Math Improving operational efficiency Cash register operations Languages
• Spanish
Certifications and Licenses
CPR Certification
Present
Forklift Certification
Present
First Aid Certification
Present
Lifeguard Training
Present
Driver's License
Present
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