BRIDGET ROBERSON BROWN, PMP
Lawrenceville, GA ***43 770-***-**** ********@*****.***
SUMMARY OF QUALIFICATIONS
Offering comprehensive experience in achieving project and company goals; designing and streamlining project related processes; leading multidisciplinary project teams; and team development practices
Creative, self-motivated, and analytical Project Manager with experience in delivering exceptional solutions that boost efficiency and productivity of IT/telecom processes and operations. Immense success in end-to-end project oversight with attentive leadership during each phase. Serve as an expert in integrating project goals and capabilities with broader strategic objectives. Outstanding interpersonal, presentation, written, and verbal communication skills; able to lead, work independently and in teams, learn new concepts, and adapt to shifting priorities, demands, resources, and timelines within fast-paced and ambiguous environments.
CORE PROFICIENCIES
Project Management & Implementation Budgeting & Cost Mitigation Organization & Strategic Planning Scheduling Cost
Management Risk Management & Mitigation Scope Definition & Management Time Management Cross-Functional Team
Leadership Change Management Regulatory Compliance Technical Support Relationship Building Multitasking &
Prioritization Complex Problem Solving Attention to Detail Customer Service Stakeholder Management Quality Assurance.
PROFESSIONAL EXPERIENCE
LMI TECH SYSTEMS, LLC (Tucker, GA)
SENIOR PROGRAM MANAGER 2015 to Present
·Drive the consistent planning, execution, and finalization of numerous projects following the effective organization of internal
and external resources.
·Coordinate simultaneous projects by implementing all aspects of the project management life cycle; from scope identification,
research and analysis, requirements gathering, and task scheduling to budget and resource allocation, tech distribution, and result evaluations.
·Document, report, and present project milestones, performance KPIs, and status updates, after conducting weekly project calls,
to identify potential issues, maintain project timelines, and ensure the accurate completion of project installations.
·Served as a liaison; facilitated the procurement of provided a consistent flow of information between sales support and vendor
management teams to procure appropriate material for install.
·Guaranteed continuous adherence to client expectations and company standards by collaborating with stakeholders on several
project-related statement of work (SOW) and contractual service level agreements (SLA).
·Minimized project delays and scope creep by effectively managing the project scope and a team of field techs that were respon-
sible for infrastructural installations.
State of Kentucky – WAP Installation Project (2019 to Present)
o Utilize management skills to oversee project-related tasks to install wireless access points for all court houses for the entire State
of Kentucky.
Ross/DD’s Stores – SDWAN $20M End-to-End Project (2019 to Present):
o Administer the de-installation of the Juniper device, successful rack and stack of new SDWAN router, and effective supervision
of techs that were in charge of performing cabling for 650 Stores.
Granite – Wi-Fi Signal Booster Installation Project (2018 to Present):
o Improved WIFI strength throughout client facilities by managing the installation of various signal booster systems such as GO X-
Quatra 1000, 2000, and 4000.
Discount Tire – 4 Phase Multimillion Dollar End-to-End Projects (2016 to Present):
o Drove the successful implementation and/or installation of the following within 1100 stores nationwide:
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Displays.
DiGi Devices.
Conduit/NEMA Boxes.
Fax/Alarm Conversion.
BRIDGET ROBERSON BROWN, PMP 770-***-**** ********@*****.*** Page 2
Bank of America =- Multimillion Dollar End-to-End Infrastructure Project (2016 to 2019):
o Provided oversight of DMARC installation at 1500 sites.
o Guaranteed that backboards were accurately installed as well as all necessary cabling that were used to extend either fiber or
copper to the client’s new circuit.
Steak-N-Shake - Multimillion Dollar Closed Circuit Camera System (CCTV) Deployment Project (2015 to 2018):
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Oversaw the distribution of CCTV cameras to 750 stores (where 10-18 cameras per received per store) nationwide.
Comprehensively managed all aspects – from start to finish – including, but not limited to, material procurement, task scheduling
and assignment, problem resolution (troubleshooting, system updates, system installations), and the provision of weekly progress reports to various stakeholders.
Noted Accomplishments:
o Successfully initiated, executed, and finalized an average of 15 to 20 projects, simultaneously, within time, scope, and budget
restrictions.
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Achieved a boost in company profits by $3M to $5M after managing the lifecycle of 3 projects.
For the past five years, recognized annually for exhibiting outstanding project management capabilities.
Following the completion of the BOA project, acknowledged for the excellent provision of work ethics and the ability to manage
project scope creep by stakeholders as well as sales and account executives.
o Aided in the company win for the BOA project after being personally requested to manage the next phase of the project. o Interfaced with stakeholders and supervised several tech teams to identify accurate and innovative solutions that were aimed at
guaranteeing proper project completion.
TREXTEL/AT&T (Atlanta, GA)
PROJECT MANAGER 2003 to 2014
Promoted from an Order Manager (International Center of Excellence, Data Services) to a Project Manager after showcasing
outstanding expertise and knowledge in all aspects of project life cycle, coordination, and management.
Defined scope, budget, and schedules for various BVoIP projects, identified risks, and managed the development of numerous
teams responsible for initiating, executing, and completing all project phases for domestic business customers.
Oversaw project finances ensuring to focus on cost optimization and reduction goals as it pertains to budgets and expenditures.
Addressed and provided responses to questions and concerns from project teams, management, and other stakeholders.
Tracked, monitored, and controlled expenses, based on budgetary guidelines.
Generated comprehensive reports detailing project statuses, team performance, issues encountered, and solutions rendered.
Noted Accomplishments:
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After showing expertise in project management principles, received several commendations for outstanding performance.
Honored as the Project Manager of the Month and Project Manager of the Year after successfully overseeing the implementation
of several multimillion dollars conversion projects which led to the transfer to a BVoIP platform.
Additional Experience as a (International) Project Manager, Voice & Frame Relay Service for AT&T/Concert
EDUCATION
Master’s Certificate, Project Management – AT&T School of Business
Bachelor of Science, Computer Information Systems – DeVry Institute of Technology
CERTIFICATIONS
Certified Project Management Professional
Six Sigma Green Belt Certification
TECHNICAL PROFICIENCIES
SOFTWARE:
MS Office 365 (MS Word, MS Excel, MS Access, MS PowerPoint, MS Outlook, MS Project, MS SharePoint; MS Teams); Goggle Docs; Quick Base; Smartsheet