Remote Data Entry Specialist Candidate

TAMMY HOLLIFIELD

*****************@*****.*** – 864-***-**** – Chesnee, South Carolina 29323

PROFESSIONAL SUMMARY

Detailoriented professional with extensive experience in team support, customer service, and problem resolution. Proven ability to manage highvolume inquiries, streamline processes, and improve operational efficiency. Highly proficient in SAP and Microsoft Office Suite, with strong communication skills that support effective collaboration across crossfunctional teams.

SKILLS

Customer Service & Inquiry Management

Team Collaboration & CrossFunctional Support

Organizational & Time Management Skills

Multitasking in HighVolume Environments

Strong Verbal & Written Communication

Independent & Remote Work Capability

Scheduling & Administrative Support Tools (Basic)

Root Cause Analysis & Problem Solving

WORK HISTORY

Milliken & Co. – Spartanburg, South Carolina

Regulatory Support 05/2022 – 02/2026

Owned and addressed customer inquiries through a dedicated Global Inbox and 1-800 Hotline

Assessed and supported internal and external customer needs.

Submitted customer requests into database for tracking and resolution.

Wrote and submitted purchase orders.

Tracked department spending.

Processed invoices for payment using SAP.

Managed Contract / Confidentiality Disclosure Agreement process.

Supported vendor setup process for ordering.

Used Salesforce to set up customer information.

Processed expense reports in Concur.

Milliken & Co. – Spartanburg, South Carolina

Senior Technical Associate 06/2010 – 05/2022

Provided support to internal and external customers.

Provided troubleshooting support for plant issue resolution.

Performed setup, calibration, and maintenance of lab instruments.

Maintained lab chemical inventory.

Wrote SOP and DV methods.

Collected data and prepared presentations for team and division communication.

ACCOMPLISHMENTS

Supported compliance with government mandates.

Led and helped form new safety teams.

Recipient of departmental awards for providing exceptional support service.

EDUCATION

Associate of Science: Medical Laboratory Technology

Spartanburg Technical College – Spartanburg, SC

Associate of Liberal Arts

Spartanburg Methodist College – Spartanburg, SC

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