Certified Phlebotomist with 4 Years Experience

HIPAA Compliant

MO'NESHA WILLIAMS

*****************@*****.*** 608-***-**** Sun Prairie, WI

Professional Summary

Highly-skilled phlebotomist with 4 years of experience in healthcare settings. Provides compassionate and professional care paired with empathetic and clear patient communication. Proficient in collecting blood specimens and processing for further analysis. Seeking new full-time employment. Skills

Secure Biohazards

Drawing Blood

Knowledgeable of the EPIC system

Ability to manage stressful situations in a calm and professional manner.

Strong organizational skills

Detail-oriented, adaptive and quick learner

Accurate specimen handling

Work History

U W Health Clinic Madison, WI

Lab Assistant/Certified Phlebotomy

Technician

09/2023 – 02/2026

Maintained documentation on tests performed in lab. Tracked collected specimens by initialing, dating, and noting times of collection.

Trained new laboratory personnel to apply proper laboratory techniques and best practices.

Packaged and shipped specimens to central lab daily. Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.

Grifols Biomat USA Madison, WI

Phlebotomist

05/2021 - 07/2023

Identified patients using proper procedures prior to specimen collection. Maintained fully-stocked phlebotomy cart, carrier and station. Labeled blood vials with critical information like time of collection, date and patient name.

Assessed plasma collection machines for proper functionality. Securitas Security Services USA Atlanta,

GA

Security Officer

10/2018 - 04/2021

Performed first aid and CPR when necessary during emergency situations. Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.

Checked for safety hazards and took corrective action when necessary. Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.

The Westin Peachtree Plaza

Housekeeper

08/2017 - 09/2018

Disinfected and mopped bathrooms to keep facilities sanitary and clean. Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items. Vacuumed rugs and carpeted areas in offices, lobbies, and corridors. Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.

MW

The Connection

Customer Service Representative

12/2015 - 06/2017

Handled customer inquiries and suggestions courteously and professionally. Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

Answered constant flow of customer calls with minimal wait times. Answered customer telephone calls promptly to avoid on-hold wait times. Health Care Plus

Health Care Aide

11/2013 - 01/2015

Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.

Maintained clean, safe, and well-organized patient environment. Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.

Kept accurate records of patients' care, condition, and progress. Education

Guildford High School Rockford, IL

High School Diploma

Certifications

Phlebotomy Technician (PT)

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