Administrative Support Specialist with Confidentiality Focus
Resume:
MARIA NOMBULELO MAJOLA
MANAGEMENT ASSISTANT ADMINISTRATIVE PROFESSIONAL
** ******** ******, ********** *****, Kempton Park 078-***-**** **********@*****.*** Driver’s License: Code 10 (C1) PPROFESSIONAL SUMMARYROFESSIONAL SUMMARY
Highly dedicated and detail-oriented Administrative Professional with experience in office administration, executive
support, reception, customer service, and stakeholder coordination. Skilled in records management, meeting
coordination, procurement support, database management, and office operations. Strong ability to maintain
confidentiality, manage multiple priorities, and provide efficient administrative support in fast-paced environments.
EDUCATION
National N6 Certificate – Management Assistant
Western College, 2021
Modules: Computer Practice, Office Practice, Information Processing, Communication
(Diploma pending – awaiting issue by DHET)
Matric Certificate
Phahama Senior Secondary School, 2008
PROFESSIONAL EXPERIENCE
Western TVET College – Management Assistant Intern May 2025 – Current
• Provide administrative and secretarial support to Student Support Services.
• Compile and edit minutes for monthly meetings.
• Coordinate meetings, workshops, and stakeholder engagements.
• Arrange logistics including venues, refreshments, transport, and accommodation.
• Process requisitions and assist with procurement administration.
• Handle student queries and provide guidance on support services.
• Maintain proper filing systems and record management.
• Compile and consolidate reports, including SRC submissions.
• Capture and maintain accurate student records and databases.
• Professionally receive and welcome visitors, clients, and suppliers.
• Handle incoming and outgoing correspondence, courier services, and deliveries.
• Perform filing, scanning, photocopying, and document management.
• Maintain effective communication with internal and external stakeholders.
• Provide general office support to management and staff. Kabai Attorneys – Management Assistant / Office Manager Intern Sep 2023 – Aug 2024
• Provided full secretarial and receptionist support to management.
• Managed petty cash, processed payments, and monitored office expenditure.
• Maintained confidential records and handled sensitive legal documents.
• Oversaw daily office operations and visitor management.
• Ordered office supplies and monitored inventory levels.
• Assisted with invoicing clients and basic financial administration.
• Drafted, typed, formatted, and filed legal correspondence and documents.
• Scheduled consultations, meetings, and court-related appointments.
• Managed incoming and outgoing emails, telephone calls, and correspondence.
• Opened, maintained, and archived client files in accordance with office procedures.
• Assisted with document preparation for court submissions and client consultations.
• Captured and updated client information on office databases.
• Coordinated courier services and delivery of legal documents.
• Maintained filing systems, ensuring accurate record keeping and easy retrieval of documents.
• Assisted with diary management and travel arrangements for management.
• Followed up with clients regarding outstanding documentation and appointments.
• Ensured compliance with office procedures and confidentiality requirements.
• Provided administrative support to attorneys and support staff.
• Prepared reports, spreadsheets, and presentations when required.
• Maintained professional communication with clients, stakeholders, and service providers. Department of Education – Gauteng West District – Management Assistant Intern May 2022 – Oct 2023
• Typed and formatted official correspondence, reports, and minutes.
• Received and distributed incoming and outgoing documents.
• Maintained record management and filing systems.
• Scheduled meetings and prepared documentation for management.
• Coordinated travel arrangements and prepared travel claims.
• Assisted in organizing workshops and departmental events. Phandulwazi Primary School – General Worker
Nov 2021 – Apr 2022
• Maintained cleanliness of classrooms, offices, and school premises.
• Assisted with filing, sorting, and distribution of documents.
• Supported administrative staff with general office duties.
• Prepared venues for meetings, events, and school activities.
• Assisted with receiving visitors and directing them to relevant offices.
• Monitored and reported maintenance issues around the school.
• Performed photocopying, scanning, and document handling tasks.
• Assisted with stock control and distribution of stationery and supplies.
• Ensured a safe, clean, and organized working environment.
• Provided general support to teachers, learners, and school management. Pick n Pay – Cashier
Mar 2011 – Aug 2018
• Processed customer transactions accurately using POS systems.
• Handled cash, card, and voucher payments while maintaining financial accountability.
• Balanced cash drawer and reconciled daily sales at the end of shifts.
• Assisted customers with inquiries, refunds, and product information.
• Delivered excellent customer service in a fast-paced retail environment.
• Maintained cleanliness and organization at the checkout area.
• Promoted store specials, loyalty cards, and promotional campaigns.
• Assisted with stock packing and shelf replenishment when required.
• Resolved customer complaints professionally and efficiently.
• Worked collaboratively with team members to ensure smooth store operations. KEY COMPETENCIES
Administrative & Secretarial Support
• Minute taking and report compilation
• Meeting coordination and scheduling
• Reception and telephone etiquette
• Office and records management
Financial Administration
• Petty cash management
• Requisition processing
• Expense tracking and invoicing support
Technical Skills
• Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Microsoft Teams and Zoom
• Email and document management systems
Personal Attributes
• Strong communication and interpersonal skills
• High level of professionalism and confidentiality
• Excellent organizational and time management skills
• Ability to work under pressure and meet deadlines ADDITIONAL TRAINING
• Microsoft Office Certificate
• Store Associate Certificate
• Life Skills Empowerment Certificate
• National School Safety Framework Certificate
REFERENCES
• Ms. Confidence Nethononda (SSSO) –
***********@*******.**.**
• Mr. Tlali Molapi (DCES) –
*****.******@*******.***.**
• Ms. Jenny Reed (SES) –
********.****@*******.***.**
• Mr. Lefaso Kabai (Attorney) –
******@**************.**.**
• Ms. Tiisetso Maako – Supervisor, Phandulwazi Primary School 082-***-****
Contact this candidate