Operations & Admin Leader - Remote-Ready, Non-Phone Roles

Sarah Holley

Mooreville, MS ***** 662-***-**** ***********@*****.***

Professional Summary

Detail-oriented professional with 9+ years of experience in operations, administration, and customer service. Currently managing a family-owned flooring business, overseeing scheduling, client support, and daily operations. Former medical receptionist, skilled in data entry, record keeping, and multitasking. Proficient in Microsoft Word, with basic Excel knowledge. Holds an A.A.S. In early childhood education, I am seeking a remote, non-phone position.

Work Experience

Operations Manager

Holley Flooring LLC Tupelo, MS

January 2019 to Present

· Manage daily operations, scheduling, customer service, and project coordination to ensure a smooth workflow and client satisfaction.

· Improved workflow and project completion by streamlining daily operations.

· Met tight deadlines while maintaining high customer satisfaction.

· Supported operations and admin tasks across 9+ years.

· Coordinated projects and vendors to reduce delays. Medical Receptionist

Physicians & Surgeons Clinic United States

July 2015 to January 2019

· Handled front desk tasks, scheduled appointments, and supported patient-staff communication.

· Reduced wait times by scheduling appointments efficiently.

· Greeted patients, creating a welcoming front-desk experience.

· Maintained accurate records to prevent clerical errors.

· Handled check-ins and calls, improving office flow. Education

Science Early Childhood Education And Care (Associate of Applied) Itawamba Community College Fulton, MS

Skills

Multitasking in fast-paced environments Operations Management Record keeping Administrative Support Project Coordination Customer service Basic Excel knowledge Management Adaptability Scheduling and calendar management Data entry Microsoft Word proficiency Sales Effective communication Problem solving Time management Team communication Links

www.LinkedIn.com/in/sarahholley622703360

Certifications and Licenses

Driver's License

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