Virtual Assistant Seeking Remote Role in Data-Driven Support

Shadow Stover

Corinth, Ms. 662-***-**** *.**********@*****.*** LinkedIn Data Analytics Portfolio

[Data Analyst] with 10+ years experience in [Customer Service)] and currently completing Google Data Analytics certificate. Experienced in data analytics, data visualization, report generation, project management with expertise in Excel, and SQL]. Seeking a data analytics role with opportunities. for growth, management, and collaboration within a dynamic team].

RELEVANT SKILLS & EXPERTISE

Tools/Languages: Spreadsheets, SQL, BigQuery

Hard Skill(s) - tools/languages]

Data Management: Data Collection, Data Cleaning, Data Structures, Data Analysis, Data Visualization, Data Ethics

Software Platforms: Microsoft 365 Suite, Google Workspace, Slack, Zoom, Kaggle, Loom [Insert Hard Skill(s) - platforms]

Strengths: Problem-Solving, Collaboration, Attention to Detail, Project Management [Insert Soft Skill(s)]

DATA ANALYSIS PROJECTS

Projects [LINK] [DEMO] 05/2024

●Cleaned and analyzed a dataset on [subject of your choice - e.g. COVID statistics] in [tool of choice - BigQuery, MySQL, MSSQL], creating views with data subsets to analyze [specific variables - growth/change over time, differences across regions/countries, etc.]

●Imported views to [Microsoft Excel/Google Sheets] to clean and format data for use in visualizations

●Created various visuals in [tool of choice - Excel], including [bar charts, line graphs, and a map chart/other visuals], to display data conclusions, then compiled them into an interactive dashboard

Data Analytics Capstone Project [LINK] [DEMO] • Google Data Analytics Professional Certificate 07/2024

●Imported 12 Excel datasheets with millions of entries into R, then used tidyr package to clean the datasets and prepare them for analysis

●Joined all of the datasets together, created subsets of the data, and converted each attribute to the proper data type before performing analysis to find differences between members and casual customers

●Developed visuals using the ggplot2 package to display the analysis results and provide meaningful conclusions for stakeholders to implement

PROFESSIONAL EXPERIENCE

Job Title • Small Business Owner, Shadow’s custom antiques and design, Corinth, Ms 01/2015 - Current

●FORMULA: [Specializing in Antique late 1800’s furniture] [Independantlty meet with clients to gather information on Items and design parameters, we discuss color scheme, etching or engraving design for an additional cost. Schedule shipping instruction, meeting dates for inventory. Keep track on all sales and orders

Job Title • Customer Service 2007- 2014

●FORMULA: [10 + years experience with customer services across a wide range of substantial industries.] [inquire all customer complaints and requests,] As a result I strive to make sure everyone is happy before they leave the facility. Any and all their questions and concerns have been answered accordingly and sufficient measures are taken to satisfy each customer.]

EDUCATION, CERTIFICATES, & CERTIFICATIONS

Google Data Analytics Certificate • Merit America, Virtual 07/2024

●Cultivated skills in the collection, transformation, organization, and visualization of data in order to draw conclusions, make predictions, and drive informed decision-making

●Completed hands-on labs and a capstone project (case study) to master the art and science of asking questions, preparing, processing, analyzing, visualizing, and acting on data as encountered in real-world scenarios

●Collaborated with training cohort to gain proficiency in team-based project management, task prioritization, problem-solving, and frequent use of Google Workspace tools

Certificate or Certification Name

•Google Data Analyst Certificate, Corinth, Ms 07/2024

●Data, Data everywhere, Google, Corinth, Ms 04/2024

Bachelor of Science Information Technology, South Haven, Tn. 09/2025

100.5 credits completed; Relevant coursework includes: ] Current GPA: 4.0

●Introduction to Networking

●Data Driven decisions

●Financial Accounting

●Introduction to Ethics

●Intro to relational database systems

●Project management

●Computer programming design

●Computer Architecture

●Intro to Information Technology

●Intro to management information systems

●Unlocking the secrets of science and innovation

●Intro to business

●Web design and development

●Using math to inform the world

●Navigating the digital world

●Smarter decisions through psychology

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