Multi-Skilled Administrative & Coordination Professional
Resume:
Sarah Hertter
Contact
************@*****.***
Round Rock, TX 78665
Education
Mineral Wells High School
High School Diploma
Mineral Wells, Texas
Chandler-Gilbert CC
Associate Degree in Business
Chandler, Arizona
Key Skills
Customer Service
Microsoft Suite
Financial Services
Scheduling
Salesforce
Administration
Business Coordinator
Data Entry
Documentation Management
Additional Information
References available
upon request.
Experience
August 2024 – Current
Sales Coordinator • Ironwood Connection
• Manage multiple company emails and upkeep tracking spreadsheets.
• Provide quotes, process parts orders, and schedule deliveries.
• Coordinate repairs/warranty requests including installer assignment.
• Communicate with builders and homeowners for product updates and scheduling.
September 2023 – May 2024
Legal Assistant • Bell Legal Group
• Manage up to 500 personal injury and wrongful death claims.
• Assist attorney with case management and ensure accuracy of files.
• Direct communication with clients on all updates relating to their case.
November 2019 – February 2023
Business Support Coordinator • Edupoint Educational Systems
• Project management, scheduling, and use of ticketing system.
• Monitor client progress through onboarding and conducted training.
• Prompt client problem resolution via email and inbound calls.
• Program organization and created Standard Operating Procedures.
November 2017 – February 2018
Fuel Accounting Analyst • Circle K Corporation
• Manage and monitor 400+ accounts.
• Escalate issues to dispatch/carrier any discrepancy with fuel deliveries.
• Generate Excel and Access Spreadsheets for daily production.
November 2014 – October 2017
Sales Administrator / Team Lead • Revana, Inc.
• Create reports in Excel to reflect sales, revenue, and compensation.
• Created production reports in PowerPoint and presented them to client.
• Promote quality assurance through weekly calibration meetings.
• Trained in management, handled timecards, coaching, etc.
May 2013 - November 2014
Professional Teller • Bank of America
• Identify customer needs and refer financial products and services.
• Respond and assist customers with inquiries and/or problem resolution.
• Accept deposits, cash checks, make withdrawals, balance ATM.
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