Technology-Driven Support & Operations Professional

DAMANI THOMAS

El Cajon, CA ***** **************@*****.***

SUMMARY

Experienced professional with a strong background in technology-related roles. Proficient in software development, system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success. SKILLS

Patient care

Communication skills

Time management

Crisis intervention

Team collaboration

Keen observation

Memory retention

Excellent customer service

Multitasking

Reliability

Analytical skills

Decision-making

EXPERIENCE

01/2022 - Current Table Games Dealer

Barona Casino - El Cajon

Utilized appropriate strategies when dealing specific games. Maintained knowledge of game rules and regulations to ensure compliance with gaming laws.

Collected losing bets and paid out winnings promptly and accurately. Fostered an entertaining environment by engaging guests in conversation. Maintained a positive attitude and professional demeanor during shifts. Responded quickly and appropriately to any disputes that arose between players.

Adhered to established policies and procedures while dealing at tables. Calmed down angry guests or patrons using skills in active listening and positive engagement.

Monitored behavior of players while dealing cards in various games, observing individuals for possible cheating.

03/2020 - 08/2021 Caregiver

La Vida Real - El Cajon

Ensured compliance with all applicable laws, regulations and standards governing home health care services.

Performed light housekeeping tasks related to the client's care such as laundry and changing linens.

Prepared meals according to dietary requirements and assisted with feeding when necessary.

Observed changes in behavior or physical condition that may require medical attention and reported them promptly to supervisor. Provided emotional support to clients during difficult times. Built strong and trusting rapport with clients and loved ones. EDUCATION AND TRAINING

Some College (No Degree): Nursing

Grossmont College - El Cajon, CA

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