Data Entry, Patient Service Representative, Patient Scheduler

Kristina E

Titusville, FL ***** +1-321-***-**** ***************@*****.***

Professional Summary

A dedicated professional with 2 years of experience as a Patient Service Representative, coupled with 4 years in child care, bringing a strong foundation in compassionate communication, administrative support, and multitasking. Work Experience

Patient Service Representative

Brevard Health Alliance Melbourne, FL

November 2024 to May 2025

Coordinate complex provider schedules and multi-line phone systems. Manage high-volume patient check-in/out, verify insurance eligibility, and collect co-pays, and acting as the primary point of contact between patients and clinical staff to resolve inquiries and provide a seamless care experience. VPK Teacher

Amazing Explorers Academy at Citrus Park (Amazing Explorers Academy at Citrus Park) Orlando, FL January 2022 to June 2023

• Engaging in classroom activities, supporting children's emotional and social development

• Handling data entry tasks during children's arrival and dismissal, ensuring accuracy

• Providing regular updates on children's daily activities, enhancing parent-teacher communication

• Maintaining a clean and efficient workspace, promoting a conducive learning environment

• Fostering a supportive and collaborative classroom atmosphere Teacher Assistant

Kiddie Academy Orlando, FL

October 2020 to March 2021

• Led online learning sessions via Zoom and Google Slides

• Effectively handled behavioral issues, improving classroom harmony

• Enhanced student engagement and learning outcomes through personalized attention

• Contributed to a positive and productive learning environment.

• Demonstrated strong organizational skills in managing student records

• Exhibited leadership and responsibility in supervising classes Cashier

Beall's Outlet Titusville, FL

June 2019 to November 2019

• Worked autonomously or with team for optimal customer service

• Supported manager with inventory tasks

• Handled cash transactions with precision and accuracy

• Collaborated with team members to ensure smooth operations

• Contributed to inventory control efforts

• Operated POS system to facilitate customer orders

• Worked autonomously or with team for optimal customer service

• Supported manager with inventory tasks

Education

High School (High school diploma)

Astronaut High School Titusville, FL

August 2018 to June 2020

Skills

Microsoft Powerpoint Computer literacy Google Docs (3 years) Experience working with students Data Entry (2 years) Cashier (4 years) Microsoft Office Management Experience (1 year) Receptionist (Less than 1 year) Medical terminology Acute care Lesson planning Organizational skills (3 years) Early Childhood Education Customer service (5 years) Windows Computer skills Microsoft Word Customer support Administrative Experience Childcare Multi-line Phone Systems Caregiving Physiology knowledge Home health Childhood development Special Needs Packaging Time management Computer operation POS Classroom experience Phone etiquette Toddler Care Assembly Classroom Management Experience with Children Preschool experience Autism Experience Teaching Cash handling Microsoft Excel (1 year) Tutoring Patient care Clerical experience Search engines Typing

Certifications and Licenses

Fire Safety Certification

First Aid Certification

CPR Certification

AED Certification

Certified Coding Specialist

RHIT

Certified Professional Coder

Special Education Certification

Driver's License

Contact this candidate