HR Classification Specialist

*

CYNTHIA J. ROBINSON

**** ****** **** *****, *******, MD 20735

202-***-****, *********@*****.***

United States Citizen, No Veteran’s Preference, SECRET Clearance Highest Grade: HR Specialist (Classification) GS-201-13, 10/2012 to July 31, 2025. Lead HR Specialist (Staff/Class) GS-201-13, 11/2006 to 8/2009. SKILLS:

Human Resources: Classification, position management, staffing, recruitment, interviewing, special programs education and employment, Organizational Development and, conduct research on human resource policies, procedures and other issues. Pay Systems: GS, Wage Grade, NSPS and Acquisition Demonstration.

Communication: Interpret and write policy and SOPs; provide technical guidance and assistance; train and develop other employees; possess excellent interpersonal, writing and oral skills.

Information Technology: State Chat, AI Software, ACRS, E-Class, VBA Leaf System, Monster Classification System, Salesforce PD Library, CHRIS, FPPS, HIRE, WITS, QuickHire, Quick Classification, eOPF, CareerHere, USA Employer Services, USA Staffing, Resumix, FASCLAS, Defense Civilian Payroll System (DCPDS), CPOL, Microsoft Office, and various other databases and HR systems.

EXPERIENCE:

September 2025 to February 2026; 40 hrs. wk: HR Classification Specialist (Contractor) DOW, WHS, Mark Center, Alexandria, VA 22311

Provided authoritative advice and ongoing position classification and management services to all WHS serviced Components. Key duties included offering technical guidance to managers on classification authority, supporting position management under various personnel systems, and interpreting classification standards to ensure accurate job classification. The position involves advising managers on classification processes, making determinations on grade levels, preparing and reviewing job descriptions, and writing evaluation reports. Making determinations on FLSA, Competitive Levels, Functional Level, Cyber Security and Bus Codes. Additional responsibilities include conducting desk audits, managing data in HR automation systems like USA Staffing and DCPDS. Advising leadership on organizational alignment and classification strategies. The individual is expected to independently manage assignments and deliver sound management advice to operating officials.

March 2024 to July 2025; (Retired) 40 hrs. wk: HR Specialist (Classification) GS-201- 13, State Department, 600 19th, Street, NW, Washington, DC 20006. Served as a Senior Human Resources Specialist with the responsibility of providing a full range of position classification operational, analytical, and advisory services in support of the serviced 2

Bureau’s mission. Developed a StateChat prompt using our AI software to classify and evaluate positions within the general schedule to streamline the classification process, ensuring accuracy and consistency across all position evaluations. Provided expert advice and guidance to managers and supervisors in the structuring of organizations and positions in a manner that made optimal use of available resources. Resolved critical classification and position management problems and issues Provided consultation to management officials in applying sound position classification and position management principles in the accomplishment of the Bureau’s strategic human capital management objectives. April 2023 to March 2024; 40 hrs. wk; HR Specialist (Classification) GS-201-13; FRA, 1200 New Jersey Avenue, SE, Washington, DC 20590.

Provide technical guidance to managers and staff members on all classification and position management issues. Provide management with definitive interpretations of FRA position procedures. Prepare and review position descriptions and Position Evaluation Statements. Present findings in accordance with position classification principles and practices using the classification standards written in the Factor Evaluation System (FES) format and the narrative format. Interpret reference material to provide recommendations and advice; and research alternative solutions, worked on team projects, presentations, maintain Position Management Spreadsheet and PD folder library.

September 2018 to April 2023; 40 hrs. wk; HR Specialist (Classification) GS-201-13; VBA, 1800 G. Street, NW, Washington, DC 20006.

As an expert classifier in the VBAs Consolidated Classification Unit, I identify the needs for classification services, develop Federal PDs, including Position Evaluation statements, analyses and evaluations for position reviews, procedures, guidance, and training materials, and ensure that PDs are compliant with OPM regulations. Advise VBA leadership and staff on all classification actions and position management policies, processes and procedures for reorganizations, position realignment and restructuring. Serve as an expert consultant, interpreting laws, regulations and Executive Orders to provide authoritative staff advice and technical guidance on position classification, management and administrative operations. Train managers and staff in classification and position management practices, policies and procedures and/or acts as subject matter experts at various meetings. Other duties are the same as the duties described in positions held from 2009 to present. June 2018 to September 2018; 40 hrs. wk; HR Specialist (Classification) GS-0201-13; Air National Guard, 111 S. George Mason Dr, Arlington, VA 22204. Provided technical guidance to managers and staff members on all classification and position management issues. Researched statutory policy to resolve a variety of classification problems. Provided management with definitive interpretations of position procedures. Converted hybrid positions to General Schedule. Prepared and reviewed position descriptions, statements of difference and Position Evaluation Statements.

July 2014 to 2018; 40 hrs. wk.; HR Specialist (Classification) GS-201-13; GSA, 1800 F. Street, NW, Washington, DC 20405.

Served as an expert classifier for the primarily virtual National Classification Team; performed technically complex work assignments in classification, position management, organizational 3

design, and transactional processing. Successfully managed complex classification assignments, extreme customer deadlines, and high-volume transactional processing simultaneously. Consistently provided expert guidance, advice and training to managers and employees throughout various geographical locations within the agency. The Organizations I serviced were usually complex and varied in nature; this required that I actively devise new and innovative methods of resolving problems and other organizational issues. Conducted position reviews and/or desk audits and prepared evaluation statements in support of final classification and FLSA determinations. Conducted classification surveys and other organizational or occupational reviews and prepared, researched and/or justified findings of first-level classification appeals; met with supervisors, managers, and union representatives at all levels to explain survey procedures, techniques utilized, classification findings/results, position management recommendations and/or other corrective actions required. Other duties are the same as the duties of the positions indicated below between 2009 and 2014. October 2012 to July 2014; 40 hrs. wk.; HR Specialist (Classification) GS-201-13; FRA, 1200 New Jersey Avenue, SE, Washington, DC 20590.

Provided technical guidance to managers and staff members on all classification and position management issues. Researched statutory policy to resolve a variety of complex classification problems. Monitored the impact of new practices and/or technologies, including automated classification systems. Provided management with definitive interpretations of FRA position procedures. Prepared and reviewed position descriptions, statements of difference and Position Evaluation Statements. Presented findings in accordance with position classification principles and practices using the classification standards written in the Factor Evaluation System (FES) format and the narrative format. Conducted position classification audits; made recommendations on upgrading, downgrading, series changes or restructuring of position to meet the organization objectives; provided advice and guidance on classification appeals, grade structures, and job utilization. Reviewed position justification requests for the establishment of new GS-14 or GS-15 positions, supervisory positions, and other actions designated in the FRA Position Management Order, and recommended approval or disapproval to the Director. Interpreted reference material to provide recommendations and advice; researched alternative solutions, which involved incomplete or conflicting policy to independently resolve issues and render a sound evaluation. Conducted briefings for employees and managers, worked on team projects and established and maintained PD archive library. Volunteer Assignment – Coordinator for Idea HUB; Supervisor – Kyra Stewart, may contact. This program is a place where DOT employees can build and share ideas, experiences, opinions, knowledge and best practices in an open environment. As a coordinator, I managed user ideas, innovations, submissions and comments. Department of Army – August 2009 to October 2012

May 2012 to October 2012; 40 hrs. wk.; HR Specialist (Classification) GS-201-12; Army, Fort Belvoir Hospital, 9300 Dewitt Loop, Fort Belvoir, VA 22040. Served as a senior classifier for the Civilian Human Resources Center and the CHRA Classification Study. The project involved the reorganization and consolidation of three major military medical treatment facilities (Walter Reed, Bethesda and Belvoir). Assignments entailed: providing classification training to supervisors, ensuring that all civilian jobs are properly classified, standardizing PDs, conducting position classification audits, working with 4

management to overcome classification issues and minimizing the negative impact on employees.

I was reassigned to Fort Belvoir due to the closing of Fort Myer’s Civilian HR Office. The move was a result of base realignment and closure (BRAC) changes in the area, manning requirements and the overall organizational realignment of the Civilian Human Resources Agency (CHRA).

April 2010 to May 2012; 40 hrs. wk.: HR Specialist (Classification) GS-201-12; Army, Fort Myer CPAC; Fort Myer, VA 22211.

Served as the Lead Classification Specialist for all organizations on the Fort Myer installation. The latest internal audit report stated that Fort Myer classification work products were 100% accurate in the following areas: FLSA determinations pay tables, PD formats and citations. Evaluated position management and aided supervisors and operating officials on ways to improve organization structure, work distribution, and the use of employee skills. Identified problems in alignment, supervisor/employee ratios, duties and responsibilities, employee retention, and delegations of authority. Provided advice on the above areas and made recommendations for reorganization, expansion, consolidation of functions, establishment of trainee level and intermediate positions, changes in skills distribution, etc. Analyzed and classified individual positions descriptions. Gathered and studied data on the job content, knowledge and skills involved. Determined the responsibilities and extent of authority of the position in relation to other positions, which may seem to overlap. Determined the correct classification by comparison to existing standards related to the work, prepared necessary evaluation statements and made FLSA determinations. Established and assigned competitive areas and competitive levels for each job description. Explained the classification standards, and decisions, impact of designated duties on classification, and complaint and appeal procedures to civilian and military employees and high-level management officials. Facilitated one-on-one and group training sessions for employees and managers. Provided Delegated Classification Authority (DCA) training to senior level management officials. Conducted research and provided advisory opinions to employees and managers at all levels. Provided guidance and assistance on automated personnel programs such as FASCLASS, and DCPDS. Used DCPDS to manipulate data, assured accuracy of organization and position data, and initiated corrective action when necessary. Processed classification actions; change actions, realignments, details, etc.

Served as the lead classifier for the DoD/Army BETA Test Project, which entailed improving the hiring processes and reducing unnecessary man hours. Representing the organization on the Knowledge Management Project, this committee developed a variety of classification SOPs, competitive level descriptions and various DA initiatives. Served as the point of contact for payroll interface issues and attended monthly Payroll Workgroup meetings. August 2009 to April 2010; 40 hours week; Human Resources Specialist (Staff/Class) YA- 201-02; Department of Army, Headquarters Civilian Personnel Advisory Center; Arlington, VA.

Provided a variety of personnel management services including management advisory functions in the areas of position classification, recruitment and placement. Additionally, reviewed and interpreted policy, various regulations, standards and other guides to assist management and complete assignments. Utilized multiple automated systems including Web-based applications to accomplish daily work projects. Provided advisory classifications on jobs and prepared 5

supporting analysis documentation for classification cases. Provided advice and assistance on automated personnel programs such as FASCLASS classification system and organization/position requirements of the Defense Civilian Personnel Data Systems (DCPDS). Assured accuracy of organization and position data and initiated corrective action when necessary. Coordinated program requirements with management and other CPAC and CPOC personnelist as necessary. Performed qualification analysis, evaluated candidates and identified the well-qualified group for referral. I completed recruitment cases for GS and NSPS vacancies to fill clerical, technical, administrative, professional and managerial positions. November 2006 to August 2009; 40 hours week: Lead HR Specialist GS-201-13

(Staff/Class); National Institutes of Health; 6001 Executive Blvd, Rockville, MD 20892. Served as Team Leader for Branch J within the Office of Human Resources responsible for coordinating a wide variety of HR work assignments, work schedules and providing feedback on performance for four HR specialists, one contractor and two HR assistants. Provided HR consulting and operational services for the NIMH program area; advised on law, regulations and policies formulated at the Federal, agency, and Institute level; Facilitated the coordination of team activities and consensus building; communicated program plans, missions and objectives; assignments, program issues/solutions for problems, and work progress or deadlines; assessed team strengths and weaknesses; provided leadership in exploring alternative and in determining work methods, work processes or procedural improvements; researched methods to improve team efficiency; represented branch chief and attend meetings with high level management officials; monitored and reported on team/individual work status, progress, accomplishments and problems; prepared reports, maintained work records and information; coordinated work information preparation, presentation and communication; approved leave requests and resolved employee complaints; trained and mentored subordinate staff members; identified, distributed and balanced workload and tasks among employees in accordance with established work flow and skill level. Served as branch chief in his absence and served as a full servicing HR specialist.

April 2004 to November 2006 (Promoted); 40 hrs. wk.: HR Specialist GS-201-12

(Staff/Class).

Provided variety advisory functions in the areas of position classification, wage administration, recruitment and placement, and organizational design. Ongoing reorganization assignment which involved position management, creating and updating positions descriptions, recruiting for vacant positions and realigning and reassigning current positions and employees. Additionally, reviewed and interpreted intramural and extramural policy, various regulations, standards and other guides to assist management and complete assignments. Utilized multiple automated systems including Web-based applications to accomplish daily work projects. Trained and mentored junior staff members.

Provided advisory classifications including high grade or politically sensitive jobs and the most complex work situation in the organization. Prepared supporting analysis documentation for classification cases and conducted desk audits. Assured accuracy and consistency with established position and pay management regulations, standards and procedures. Performed qualification analysis, evaluated candidates and identified the well-qualified group for referral. I completed recruitment cases for GS vacancies to fill scientific, clerical, technical, administrative, professional and managerial positions. This included composing the announcement, posting the job on the Internet and intranet, composing the job analysis, crediting plan and responding to inquiries regarding current vacancies and qualification requirements. 6

EDUCATION:

Bachelor of Science, 1995; Park University, Parkville, MO; Major: Management/Human Resources; GPA: 3.42 out of 4.00 (cum laude)

PROFESSIONAL AFFILIATION/MEMBERSHIPS:

Manager of Social Interest Groups, 2012 to present - Organize, plan and promote social and charitable events.

References provided upon request.

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