Dedicated Educational Leader and Tutor Coordinator
Resume:
NADIA MARCELLUS
Hampton, GA 3028 ******************@*****.***
SUMMARY
Results-driven leader with a proven ability to develop a vision, achieve consensus, and deliver results in a wide variety in any learning center organizations.
Experience in mentoring, strategic planning, tutoring, and analysis
Strong leadership skills along with an aptitude for addressing cultural diversity
Excellent interpersonal and communication skills dedicated to fostering a working environment that encourages collaboration and optimizes team performance
SKILLS
Relationship management, training, communication, employee development, organizational alignment, children development, and operations management
Data Entry, Microsoft Suite, and Call Center experience
PROFESSIONAL EXPERIENCE
PRIME CARE LEARNING CENTER, Inc. (August 2017 to Present)
Riverdale, GA 30274
Assistant Teacher
•Assist lead teachers in planning, developing and implementing age appropriate curriculum.
• Provide support to lead teachers in devising and imparting lesson plans on a daily basis.
• Set up interest centers and prepare instructional material such as flash cards and cutouts.
• Supervise students within the classroom and during recreational activities.
• Provide an environment of comfort and security for young students by indulging in nurturing behavior.
• Distribute and collect workbooks and worksheets and assist students in their assignments.
• Guide independent study and handle remedial work activities.
• Assist students during lunchtime, toileting and washing activities.
• Enforce cleanup activities after lunchtime by modeling appropriate behavior.
• Observe students for changes in behavior and report findings to lead teacher.
• Assist lead teacher in evaluating students and writing down assessments.
• Supervise students during field trips to make-certain their safety and wellbeing.
• Organize and supervise physical education programs during school time.
• Handle student record keeping, filing and photocopying activities.
• Provide input on the overall progress of a student during parent-teacher meetings.
• Supervise and impart instruction to students in the absence of the class teacher.
• Provide one-on-one support to young students such as helping them write their names or learning initial
counting.
GLOSSY HAIR BOUTIQUE (Feb. 2014 to May 2017)
Jonesboro, GA 30236
Store Manager
Record keeping of general finances, oversee accounts payable/receivable, collections, and check generation using QuickBooks Pro
Managed $130,000/month in Accounts Payable/Receivable including data entry and generating checks.
Assisted in yearly luncheons by gaining table donations for each event
Aided in the revision and execution of the current employee handbook, front desk manual, and emergency evacuation reference.
Received, sorted, inspected, opened and distributed incoming mail, e-mail, packages and equipment
Made daily bank deposits
Scheduled management meetings, maintained appointments, activity schedules, and calendars
Attended and participated in various meetings, managed internal and external communication for staff
Inventoried supply and equipment
Outlined and justified requirements for staffing, systems expenditures, and organizational changes
Maintained filing system in efficient manner Reconciled bank balances, record general ledger entries, and daily bank deposits
Reconciled bank balances, record general ledger entries, and daily bank deposits
Nadia Marcellus Page 2
PARADIES- Retail Store/Hartsfield Jackson Airport (Jan. 2012 to Feb. 2014)
Atlanta, GA 30320
Cashier
Oversee all petty cash and office supply expense accounts
Increased store profitability through customer relationship development, community involvement, and marketing
Managed customer accounts
Increased gross sales and customer satisfaction
Redesigned process and organizational structure using customer input, process analysis and competitive benchmarking to increase efficiency and customer focus
Restored profitability by reorganizing staff, improving morale, and streaming cost structure
NATIONAL ID RECOVERY- Identity Theft Corp. (April 2009 to Feb. 2014)
Norcross, GA 30038
Customer Service Administrator
Reviewed credit reports to capture fraudulent activities
Enrolled members in services that helped to monitor customer’s personal identifiers in public and private data bases
Placed fraud alerts on victim’s credit reports, and if needed, a security freeze for minors
Obtained Power of Attorney to speak on customer’s behalf and assist in the creation of customer's affidavit
Performed soft collections and managed customer accounts to ensure that payments were made in a timely manner
Assisted in the prosecution of the perpetrators of identity theft, recaptured customer expenses or losses resulting from fraudulent activity
Worked on case files for customer’s insurance claims and/or law enforcement
Replaced destroyed, lost, or needed emergency travel documentation
Managed inbound and outbound telephone sales and retention operation
Daily interacted with in house attorney on legal issues
Completed legal documents
EDUCATION/CERTIFICATION
Bachelor’s Degree in Dental Assistant – Everest Institute
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