Versatile Operations and Customer Relations Pro

Fabian Currie

WORK EXPERIENCE

Warehouse Associate

UPS, Latham, NY

June 2025 – Present

Loaded, unloaded, sorted, and organized packages in a fast-paced warehouse environment.

Operated warehouse equipment and followed safety procedures to ensure efficient operations.

Maintained accuracy while scanning, labeling, and processing shipments.

Assisted with inventory organization and shipment preparation.

Worked collaboratively with team members to meet daily production and delivery deadlines.

Demonstrated reliability, attention to detail, and strong time management skills.

Sales Representative

Charter Communications, Albany, NY

April 2023 May 2025

Promoted and sold telecommunications products and services to residential and business customers.

Assisted customers in selecting cable, internet, phone, and bundled service packages based on their needs.

Built and maintained strong customer relationships through excellent communication and customer service.

Achieved sales goals and performance targets in a fast-paced environment.

Resolved customer concerns and provided product and service information.

Processed customer accounts, service upgrades, and billing inquiries accurately and efficiently.

Supervisor

MrCMLK, Bronx, NY

January 2016 – March 2023

Supervised daily operations and coordinated staff activities to ensure efficient workflow and quality service.

Managed employee scheduling, training, and performance monitoring.

Resolved customer concerns while maintaining high customer service standards.

Oversaw inventory control, equipment maintenance, and workplace safety procedures.

Assisted management with reporting, operational planning, and process improvements.

Demonstrated strong leadership, communication, and problem-solving skills in a fast-paced environment.

RS4 Technician

Time Warner Cable, New York, NY

September 2012 – December 2015

Installed, maintained, and repaired a wide variety of telecommunications systems, equipment, cabling, and network-related systems.

Supported senior-level technicians with installation procedures, maintenance, and repair of advanced telecommunications systems and equipment.

Repaired and tested telecommunications systems and equipment.

Operated technical tools, automation systems, and related equipment.

Troubleshot and repaired microprocessor-based controls and communication equipment.

Diagnosed electronic failures down to the component level.

Interpreted electrical codes and regulations.

Maintained accurate records and prepared detailed reports.

Ability to lift 50 lbs or more.

Advanced Service Technician

Cablevision, Mamaroneck, NY

January 2007 – August 2012

Installed, disconnected, relocated, configured, maintained, troubleshot, and repaired cable television, video network systems, data circuits, lines, switches, and transformers.

Installed new and extended service lines for new and existing customers.

Worked independently and collaboratively to resolve technical issues efficiently.

Strung wire conductors and cables between poles, towers, trenches, pylons, and buildings.

Operated company vehicles equipped with tools and materials for field assignments.

Communicated effectively with customers to provide technical solutions and excellent customer service.

Sales/Customer Support Representative

Seal Dynamics LLC, Hauppauge, NY

February 2004 – December 2006

Provided communication and customer service support to sales, marketing, and administrative teams daily.

Managed customer service and administrative tasks to resolve issues quickly and efficiently.

Generated sales and inventory reports in Excel with a high level of accuracy.

Responded promptly to inquiries via phone, email, fax, and mail.

Resolved product policy issues and explained the benefits of new technologies to customers.

Contact this candidate