Administrative Support Professional with Customer Service Focus
Resume:
**** – Present
AUREYA DIXON
Pensacola, FL, 32534 850-***-**** ***********@*****.*** PROFESSIONAL SUMMARY
Dependable, highly organized, and detail-oriented professional transitioning into administrative work. Leverages a strong background in customer service, scheduling, and multi-tasking, backed by official Microsoft certifications. Proven ability to manage high-volume environments, communicate effectively with diverse populations, and learn complex systems quickly. CORE SKILLS
Administrative Support: Calendar management, scheduling, data entry, record keeping. Software & Certifications: Microsoft Word Certified, Microsoft PowerPoint Certified, CIT Certified, POS Systems.
Communication: Active listening, front-facing customer service, conflict resolution, team collaboration. Operations: Cash handling, problem-solving, time management, strict compliance and policy adherence. WORK EXPERIENCE
Babysitting & Private Tutoring
Independent Contractor Pensacola, FL
Managed daily schedules, activities, and educational routines for multiple children, sharpening organizational and time-management skills.
Designed customized lesson plans and tutored students ages 8–12 in core subjects, resulting in improved comprehension and academic performance.
Meticulously executed detailed administrative instructions regarding client schedules, household rules, and operational guidelines.
Sales Associate
Champs Sports Retail Operations
Greeted and engaged clients in a professional manner, acting as the primary point of contact and ensuring a positive brand image.
Maintained an organized sales floor and managed inventory displays, showcasing strong attention to detail and visual management skills.
Processed financial transactions efficiently and accurately using modern Point-of-Sale (POS) systems. Consistently met and exceeded performance and sales targets through proactive problem-solving and cross-selling.
Server
Waffle House Customer Service & Logistics
Managed high-volume customer orders by mastering and utilizing complex proprietary shorthand communication systems.
Multitasked efficiently under pressure to balance order accuracy, guest relations, and table turnover. Maintained strict facility hygiene and organization standards, collaborating closely with back-of-house teams to streamline operations.
•
•
•
•
•
•
•
•
•
•
•
•
•
•
2024 – Present
2022 – 2024
Class of 2024
EDUCATION
Florida Agricultural and Mechanical University
Undergraduate Coursework GPA: 3.2
Pensacola State College
Undergraduate Coursework Completed GPA: 3.2
West Florida High School of Advanced Technology
High School Diploma GPA: 3.7
Technical Certifications: Microsoft Word, Microsoft PowerPoint, CIT Certification.
Contact this candidate