Administrative Professional with Leadership Focus
Resume:
Deanna Jovanelly Administrative Professional
**********@******.*** 928-***-****
Innovative administrator with a capacity to meet tight deadlines, provide excellent service, and create strategic solutions. An effective event organizer who is driven to lead teams, ensure all details are accounted for, and communicate effectively with all stakeholders. Knowledgeable in clerical practices, training techniques, administrative organization, compliance procedures, and process management and innovation. Areas of Expertise include:
Strategic Planning
Team Engagement
Business Growth
Business Knowledge
Relationship Building
Process Management
Communication
Microsoft Office Suite
Staff Training & Leadership
Customer Service
Problem Resolution
File and Data Management
Professional Experience
Arizona Dept of Corrections Rehabilitation & ReEntry / Arizona State Prison – Huachuca Unit
Administrative Assistant III 03/2022 to present
Monitor Post Closures for all shifts.
Programs Tracker spreadsheet.
W&B requests – requests to purchase items with inmate’s funds.
Request/Upload Police Reports.
Visitation applications, approvals and denials.
Per Diem Invoices and Offset letters.
Record mileage for State Vehicles through Vehicle Trip Tickets, Domicile Vehicle reports.
COVID vaccination tracking.
GEO Group, Arizona State Prison, Huachuca Unit 08/2020 to 03/2022
Assistant Facility Administrator Clerk
Inmate Accountability, Inmate Banking, Answer inmate letters. Assist inmates with tasks that re-
quire supervision. Information report processing and logging.
Assist the WIPP Coordinator with inmate class scheduling, rosters and tracking of class hours and
class completion.
Morning briefing minutes,
Answer call overflow for Deputy Facility Administrator and Assistant Facility Administrator. In-terim Executive Secretary and
Chief of Security clerk.
Riverside Adult Probation – AB109 Unit Riverside, Ca. 8/2016 – 8/2020
Office Assistant III
Hold sole responsibility for establishing adult PRCS and Mandatory Supervision cases and prepare for assignment to specific probation officers. Perform post CLETS verification. Process all post court actions including defendant status updates, VOPs, managing reinstated, revoked, terminated and dismissed cases. Processed and completed full or partial CLETS when necessary or requested by probation officers. Manage cases being resentenced by Proposition 47.
Key Accomplishments:
Maintain a helpful demeanor while answering questions and managing reception.
Established strong relationships with both clients and peers, contributing to a stable working environment.
Juvenile Services Division-Corona Corona, Ca. 01/2016 –8/2016
Office Assistant III
Managed several tasks simultaneously including report processing for adult and juvenile courts for probation violations and violations of Mandatory Supervision. Managed the sharing of information for probation officer reports, probation memos, case plans and progress reports, probation modifications. Monitored the Deportation caseload. Communicated consistently with cross functional teams within several diverse departments.
Key Accomplishments:
Managed several compliance sensitive tasks including the processing of court dockets and entering drug test results.
Strategically trained in other areas to assist when needed including reception.
Riverside Adult Probation Riverside, Ca. 07/2013 – 01/2016
Office Assistant III
Held sole responsibility for establishing adult PRCS and mandatory supervision cases and prepare for assignment to specific probation officers. Ran CLETS and performed post CLETS verification. Processed all post court actions including defendant status updates, VOPs, managing reinstated, revoked, terminated and dismissed cases. Managed cases being resentenced by Proposition 47.
Key Accomplishments:
Assisted other departments as necessary and cross trained to help where needed.
Established several process improvement structures to create efficient and effective procedures.
Records Unit Support Staff
Effectively maintained up to date information for the department. Set up new cases and entered data accurately into JAMS. Ensured all files were assigned to the appropriate probation officer. Verified CLETS information and printed Cal Photo and Universal Web for DMV and mug shot information. Printed Adult Field Cards.
Key Accomplishments:
Maintained training in several cross functional areas including post court updates including issued/recalled bench warrants, revoked and reinstated cases, and new grants.
Perris Probation Perris, Ca. 04/2013 – 07/2013
Office Assistant II
Completed all reception duties including the fielding of high volume phone calls and helping clients through the paperwork process. Contacted probation officers as necessary and deescalated concerns.
County of Riverside Probation Department Riverside, Ca. 02/2012 – 04/2013
Office Assistant III
Managed a substantial capacity of paperwork including filing, purging, and organization. Created and maintained excel documents with essential information regarding critical information. Assisted the front desk with coverage and support when needed. Created new orientation packages for new employees and updated forms as necessary. Assisted with background checks, leave of absences, and information verification.
Key Accomplishments:
Executed a large inventory project of each drawer, shelf, and cabinet to make office management more efficient.
General Education
CITRUS COLLEGE, GLENDORA, CA
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