Product Strategy, AI Operations & Program Leadership

KEDAR DIXIT

Fort Worth, Texas

Mobile: +1-682-***-**** Email LinkedIn U.S. Permanent Resident (Green Card) PRODUCT STRATEGY AI OPERATIONS PROGRAM LEADERSHIP PRODUCT COMMERCIALIZATION

SUMMARY

Product, operations, and program leader with 25+ years of experience across enterprise technology delivery, product commercialization, business transformation, AI-enabled operations, and founder-led business building.

I help organizations turn business needs, customer insights, technical complexity, and operating challenges into clear execution plans, scalable workflows, product decisions, and measurable outcomes.

Over the last 6+ years, I built and commercialized Shvaan Foods, a consumer pet nutrition business with 7 shelf-stable SKUs, managing product development, manufacturing coordination, supplier alignment, customer communication, digital content, export-readiness documentation, and AI-assisted business operations. Earlier career includes 25+ years in enterprise technology, architecture, and program leadership across global clients including UPS, Toyota, State Farm, Credit Suisse, JB Hunt, Wellington Management, and BNY Mellon.

CORE SKILLS

Product Strategy Product Commercialization AI-Enabled Operations Program Management

Business Transformation Cross-Functional Execution Stakeholder Management Operational Governance Customer Insight Translation Process Improvement Proposal & RFP Support Technical-Business Communication Vendor Coordination Product Launch Support Executive Communication

PROFESSIONAL EXPERIENCE

Founder Product Commercialization & AI-Enabled Operations Shvaan Foods Pvt. Ltd. India and US 2019 to Present

• Commercialized 7 shelf-stable fresh wet pet food SKUs by coordinating product development, ingredient planning, packaging alignment, manufacturing workflows, labeling, supplier coordination, and launch readiness

• Developed product and commercialization strategy by connecting customer feedback, product positioning, manufacturing constraints, pricing considerations, and business priorities

• Established operating workflows across customer communication, consultation tracking, educational content, campaign planning, product messaging, documentation, and execution management

• Implemented AI-assisted workflows using structured prompts, reusable templates, and review systems to improve communication quality, documentation consistency, content output, and execution speed

• Coordinated cross-functional work across manufacturers, packaging partners, suppliers, laboratories, marketing partners, customer-facing channels, and operating teams

• Created customer education content across blogs, product pages, WhatsApp campaigns, consultation summaries, customer support responses, and social media communication

• Supported export-readiness activities including U.S. FDA registration, DUNS registration, labeling coordination, documentation workflows, and partner communication

Program Manager / Solution Architect

Cognizant Technology Solutions U.S. and India 2006 to 2019 Led enterprise-scale technology delivery, architecture, and business transformation programs across logistics, manufacturing, banking, insurance, and financial services environments.

• Directed complex technology and transformation initiatives across distributed onsite and offshore teams

• Orchestrated cross-functional alignment across business, technology, operations, vendor, and leadership stakeholders to support execution discipline and delivery progress

• Implemented program governance practices for planning, stakeholder communication, risk management, issue resolution, status reporting, and delivery accountability

• Partnered with client stakeholders to convert business priorities, operational challenges, and technical constraints into executable delivery plans

• Developed structured communication, documentation, reporting, and review frameworks for executive and client stakeholders

• Facilitated decision-making across multiple teams and workstreams by clarifying dependencies, risks, trade-offs, priorities, and next steps

• Contributed to proposal, solutioning, estimation, client communication, and delivery planning activities for enterprise transformation initiatives PATNI COMPUTER SYSTEMS

Systems Analyst Enterprise Banking & Insurance Systems India & U.S. 1997–2006

Worked across software development, systems analysis, production support, and client-facing technology delivery, including 6 years onsite in the United States supporting mission-critical systems.

• Supported mission-critical banking and insurance systems for State Farm Bank through systems analysis, troubleshooting, production support, and client-facing coordination

• Resolved enterprise operational issues requiring structured analysis, technical troubleshooting, documentation discipline, and stakeholder communication

• Supported CADDS5 engineering software environments for Parametric Technology Corporation, formerly Computervision, on Sun Solaris systems involving defect analysis, technical troubleshooting, and production support workflows EDUCATION

Bachelor of Engineering (Mechanical Engineering)

CERTIFICATIONS

Certified Pet Nutrition Coach, North American Veterinary Community (NAVC) ADDITIONAL INFORMATION

• Based in Fort Worth, Texas and authorized to work in the United States

• Open to remote, hybrid, and Dallas-Fort Worth based roles

• Experience across enterprise technology, product commercialization, AI-assisted operations, CPG, pet food, customer education, and founder-led business execution

• Tools: Microsoft Office, Google Workspace, ChatGPT, Canva, Zoho Recruit, Meta Ads Manager, Shopify, Amazon Seller Central

• Relevant role fit: Product Strategy, Innovation, Program Management, AI Operations, Proposal/RFP Writing, Business Transformation, CPG, Pet Food, Food Innovation, and Operations roles

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