Compassionate Medical Assistant Bilingual, Patient-Focused

Sheila Menchaca

San Antonio, TX *****

Cell 210-***-****

******.**********@*****.***

Position Title: Dedicated and compassionate Medical Assistant graduate seeking an entry-level position at a reputable healthcare facility. Committed to providing high-quality patient care and supporting healthcare professionals in delivering efficient and effective medical services.

SKILLS

Bi-lingual (Spanish)

Customer Service

Patient Scheduling

HIPAA & OSHA Knowledge

Taking Patient Vitals

Patient Education

Hot/Cold Therapy

EKG’s

Asepsis Techniques

Phlebotomy Technique

Injections

Immunizations

EDUCATION

Southern Careers Institute San Antonio, TX

Medical Assistant Program February 2024

KIPP University Prep San Antonio, TX

Diploma June 2020

WORK EXPERIENCE

SA Endocrinology & Diabetes Center San Antonio, TX

Medical Assistant (Externship) Jan 2024 – February 2024

Patient Care: Assist in preparing patients for examination, including taking vital signs, recording medical history, and ensuring patient comfort.

Clinical Support: Aid healthcare providers during examinations and procedures. Perform basic lab tests, administer medications as directed, and assist with minor surgical procedures.

Medical Documentation: Accurately document patient information in electronic health records (EHR). Ensure all records are up-to-date and comply with confidentiality regulations.

Patient Education: Provide patients with information and instructions regarding their medical conditions, treatment plans, and medication usage. Answer patient inquiries and address concerns under the supervision of healthcare providers.

Administrative Tasks: Support front office operations, including scheduling appointments, answering phone calls, and managing patient flow. Assist with insurance verification and billing processes as needed.

Inventory Management: Monitor and maintain medical supplies and equipment. Ensure examination rooms are well-stocked and organized.

Team Collaboration: Work closely with medical staff, including physicians, nurses, and other medical assistants, to ensure efficient and effective patient care. Participate in team meetings and contribute to a positive work environment.

HEB Grocery Store San Antonio, TX

Cashier February 2019- Current

Operate cash register and making accurate changes, processed payments by check, gift cards and credit cards.

Ability to multitask while still maintaining excellent customer service by using active listening skills.

Ensure customer satisfaction by deescalating most situations with irate customers/

Learned new deals to meet customer needs while checking out and offering knowledge with promotional deals to get customers a better deal.

References available upon request

Contact this candidate