Vanessa Hinds
San Bernardino County, CA 310-***-**** **************@*****.***
Professional Summary
Experienced Payroll Specialist, Timekeeper, and Administrative Professional with 14+ years of experience in payroll processing, HR support, customer service, compliance, and workforce management. Skilled in employee relations, timekeeping audits, insurance verification, appointment scheduling, and supporting high-volume operations. Proven ability to manage confidential information, maintain accuracy, and provide exceptional service in fast-paced environments.
Core Skills
Payroll Processing
Timekeeping & Attendance Audits
Employee Relations
Appointment Scheduling
Insurance Verification
HR Administrative Support
Customer Service
Payroll Reporting
Employee Onboarding
Direct Deposit & Paycard Setup
California Labor Compliance
Multi-Site Workforce Support
Ultipro / UKG
Paylocity
Microsoft Office Suite
Data Entry & Recordkeeping
Team Leadership
Professional Experience
Appointment Representative Labcorp
August 2025 – May 2026
Assisted patients with check-in procedures and ensured accurate patient information was collected.
Verified insurance information and confirmed eligibility prior to appointments.
Scheduled and managed patient appointments while maintaining excellent customer service.
Answered patient questions and provided support regarding appointment scheduling and registration procedures.
Maintained confidentiality of patient information in compliance with HIPAA guidelines and company policies.
Coordinated with staff to ensure efficient patient flow and timely appointments.
Payroll Specialist / Timekeeper PrimeFlight Aviation Services – Rancho Cucamonga, CA
September 2019 – November 2024
Managed payroll and timekeeping support for 2,500–4,500 employees across multiple locations.
Conducted daily audits of employee timesheets to ensure payroll accuracy and compliance.
Reviewed missed punch reports and resolved timekeeping discrepancies prior to payroll processing.
Prepared payroll reports and verified employee punches for payroll submission.
Processed termination checks in compliance with state timelines.
Assisted employees with direct deposit enrollment and Ultipro mobile application access.
Supported managers and supervisors with payroll and HR-related inquiries.
Participated in employee orientations and onboarding activities.
Payroll Specialist Inland Behavioral and Health Services – San Bernardino, CA
November 2016 – April 2018
Processed payroll for 125+ employees across four facilities.
Reviewed and verified employee timecards daily for accuracy.
Entered and maintained new employee information in the Paylocity payroll system.
Collaborated with department managers to ensure accurate and timely payroll submission.
Assisted Human Resources leadership with administrative support functions.
Prepared documentation related to final paycheck processing.
Completed quarterly multi-worksite audits and compliance reporting.
Human Resources Department Supervisor Toys “R” Us – Hawthorne, CA
April 2008 – November 2016
Managed HR and payroll functions including hiring, onboarding, payroll processing, and employee terminations.
Assisted multiple store locations with staffing and workforce support.
Coordinated recruitment activities to maintain adequate staffing levels.
Supported employee relations and HR administrative functions.
Executive Team Leader – Guest Experience Target – Los Angeles & Inglewood, CA
1985 – 2008
Managed daily operations of guest service teams in high-volume retail environments.
Recruited, trained, developed, and retained customer service staff.
Oversaw employee performance, scheduling, and cross-training initiatives.
Ensured exceptional customer service standards and operational efficiency.
Education
Associate Degree in Business Administration
El Camino College – Compton, CA
High School Diploma
Morningside High School – Inglewood, CA
Additional Information
Typing Speed: 20+ WPM
Valid California Driver’s License
Willing to Travel and Relocate
References Available Upon Request