Manager
Resume:
MELISSA OLSON
Florence, AZ *****
***.**.***@*****.***
Professional Summary
Dynamic Warehouse Manager at Gilbert Engineering with expertise in inventory management and team leadership.
Proven ability to enhance operational efficiency through effective communication and problem-solving skills. Adept at utilizing CNC machines and shipping documentation to streamline processes, ensuring timely distribution and customer satisfaction. Committed to fostering a collaborative work environment. Work Experience
Warehouse Manager
Gilbert Engineering-Florence, AZ
September 2021 to Present
Operated forklifts to fill or empty overhead spaces. Utilized inventory management software to track stock levels and maintain accurate records. Generated warehouse shipping documents, packing lists, and invoices. Tracked orders using functional systems and coordinated with warehouse workers to ensure proper storage and distribution of products.
Ran CNC machines
Customer Service Office Manager
Hensley Auto Repair LLC-Florence, AZ
September 2015 to Present
Facilitated all communication between technicians and customers through in-person, phone, and messaging channels.
Executed estimates and addressed customer inquiries to ensure clarity and satisfaction. Coordinated timely orders for repair parts to align with scheduled customer appointments. Managed financial records and invoicing processes for the business. Oversaw payroll processes for employees to ensure timely compensation. Conducted staff meetings and annual evaluations in partnership with ownership. Managed a wide variety of customer service and administrative tasks to resolve customer issues. Registered Nurse
Emergency Department-Chandler, AZ
October 2006 to May 2011
I cared for all patients that presented to the ER for any and all types of emergency and non-emergency issues.
I cared for patients from their triage through either discharge or admission. I collaborated with doctors on patients needs and utilized other departments as needed to ensure that each patient was getting the best possible care that was needed for them during their stay in the ER. I was a preceptor for new hire RN's, assisted the ER director in hiring potential applicants and was also a mentor for new graduate RN's.
Education
ADN in Nursing
University of South Dakota School Of Nursing-Rapid City, SD January 2004 to January 2004
Skills
• Microsoft Word
• Warehouse operation oversight
• Customer service
• Nursing
• Inventory management
• Healthcare management
• Microsoft Office
• Forklift operation
• Office experience
• Workflow coordination
• Leadership
• Administrative experience
• Order tracking
• Mitchell One Shop Management Software
• Effective communication
• Time management
• Office management
• Team leadership
• Phone etiquette
• Shipping documentation
• CNC machine operation
• Problem solving
Certifications and Licenses
RN License
Driver's License
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