IT Consultant

TERRENCE G. BROWN

Staten Island, NY • 347-***-**** • ********.*.*****@*******.***

PROFESSIONAL SUMMARY

Dynamic IT management professional with over 20 years of experience in government and private sector roles. Specializes in policy implementation, operational leadership, process optimization, and cross-functional team coordination. Proven ability to build compliance cultures, drive measurable efficiency gains, and adapt to complex organizational challenges. Currently completing B.S. in IT Management and pursuing advanced certifications to integrate emerging technologies into enterprise operations.

CORE COMPETENCIES

IT Policy & Compliance Leadership & Team Coordination Process & Resource Optimization

Technical Documentation Stakeholder Communication Public Speaking & Training

AI Research & Development Microsoft 365 Suite Data Analysis & Reporting

PROFESSIONAL EXPERIENCE

IT Consultant — Sultechniq, LLC Jan 2024 – Present

Staten Island, NY

•Directed client security consultations and technical support, delivering 30% system protection gains and 10% cost reductions through targeted recommendations.

•Managed 10–15 daily client interactions, optimizing troubleshooting workflows for consistent high-impact results.

Program Assistant — DHS/TSA Jan 2015 – Jan 2016

East Elmhurst, NY

•Led records management and security protocol implementation via SharePoint, improving compliance by 20% and document security by 25%.

•Developed staffing plans and SOPs that increased team efficiency by 25% and enhanced resource allocation.

Transportation Security & Training Specialist — DHS/TSA Jan 2006 – Jan 2015

Newark, NJ

•Designed and delivered policy and technology training programs, boosting operational productivity by 30%.

•Collaborated with federal agencies, airlines, and security teams to optimize screening procedures, reducing delays by 20%.

EDUCATION

Bachelor of Science, IT Management Expected 2026

Berkeley College, New York, NY

Associate of Applied Science, IT Management 2023

Berkeley College, New York, NY

CERTIFICATIONS & PROFESSIONAL DEVELOPMENT

•CompTIA Security+ (2023)

•Google IT Support Certificate (2022)

•DHS Federal Cybersecurity Training: Cyber Investigations, Windows Security, Threat Hunting, Cloud Security, Infrastructure Protection

•Pursuing CompTIA CySA+ (in progress)

•CompTIA Member (2013 – Present)

PUBLISHING ACHIEVEMENTS

Published author of the Edenverse science fiction/military series (five books, Amazon KDP) under the pen name T.G. Brown. Demonstrates advanced research, long-form project management, complex world-building, and the ability to synthesize technical and narrative material into publication-ready deliverables.

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