Customer Service-Oriented Professional with Medical Billing Experience
Resume:
PAMELA FUTRELL-PARHAM
*** * **** ** - **** *****; Norfolk, VA 23517
******.*******@*****.***
CAREER OBJECTIVE
Obtain a position in customer service that offers opportunities for professional growth and advancement.
EXPERIENCE
MARCH 2020 – CURRENT
DELIVERY DRIVER, GRUBHUB; NORFOLK, VA
Group and route deliveries according to designated areas to maintain efficient delivery times.
NOVEMBER 2019 – MARCH 2020
DELIVERY DRIVER, DOORDASH; norfolk, VA
Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
MAY 2018 – AUGUST 2018
STORE ASSOCIATE, 7-11 CONVENIENCE STORE; hampton, va
Stocked, replenished, and organized inventory to keep store merchandise fresh.
Welcomed and engaged positively with customers, providing professional sales and customer service assistance.
Counted cash, made change, stored coupons, and balanced cash register drawer.
MARCH 2016 – JULY 2016
HOUSEKEEPER, wyndham hotel & Resorts; virginia beach, va
Provided positive and quality customer service.
Vacuumed floors, dusted furniture, wiped baseboards, removed dust and dirt from hard-to-reach areas, emptied waste baskets, disposed of soiled linen, laundered sheets, and replenished guest amenities.
MARCH 2005 – MARCH 2011
DIALYSIS TECHNICIAN, davita dialyis corporation; norfolk, va
Documented patients’ vital statistics; including temperature, blood pressure, pulse, and respiration rates.
Eased patients’ anxiety by explaining dialysis procedures and dialysis machine operations.
Performed routine sterilization, cleaning, and maintenance of hemodialysis machines and equipment.
EDUCATION
NOVEMBER 2007
DIPLOMA – MEDICAL BILLING & CODING, everest college; chesapeake, va
JUNE 1993
HIGH SCHOOL DIPLOMA, seventy first high school; fayetteville, nc
SKILLS
Active Listening
CPR Training
Customer Service
Dependable and Reliable
Detail-oriented
Medical Billing Competency
Payment Processing
Patient Care and Vital Statistics
REFERENCES
Available upon request
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