Customer Success & Data Accuracy Professional
Resume:
PROFESSIONAL SUMMARY
Dedicated professional with strong customer service skills and a
focus on data accuracy. Proven ability to resolve customer issues effectively while maintaining meticulous records.
EXPERIENCE
Meter Reader
April 2023 - March 2026 MSA Business Technology, Chattanooga, TN
Cashier
September 2023 - June 2024 Publix, Hixson, TN
Customer Success Specialist
August 2018 - June 2020 Willscot, Orlando, FL
Relief Manager
August 2005 - August 2018 Personal Mini Storage, Orlando, FL
• Collected and recorded data accurately from copy machines. Customer service calls to retrieve meter readings from the copy machines.
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Processed transactions accurately and efficiently at the point of sale.
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Maintained clean and organized checkout areas for optimal customer experience.
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Resolved customer inquiries quickly to enhance satisfaction and retention.
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Answered incoming calls and assisted customers with contracts and billing questions.
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Ensured timely delivery of mobile offices by coordinating with internal teams.
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Resolved customer issues and provided solutions to meet client needs.
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Maintained accurate records of customer interactions and service requests.
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CONTACT
***********@*****.***
Soddy, TN 37379
SKILLS
• Customer Service
• Problem Solving
• Customer relationship Building
• Critical Thinking
• Account Management
• Closing Sales
• Client Relationship Management
JUNE HAINES
CUSTOMER SUCCESS MANAGER
Reservations Manager
August 1997 - July 2005 Uhaul, Orlando, FL
Managed multiple storage facilities to provide coverage for onsite managers to have a day off.
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Assisted customers with moving and storage needs. Including unit rentals and moving trucks.
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Made collection calls and processed payments to maintain account status.
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Maintained property appearance and ensured security standards were met.
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• Managed reservations for over 40 dealers and U-Haul. Coordinated truck availability and ensured locations met customers demand.
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Answered phones and made outbound calls to confirm
reservations.
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Provided customer support to resolve issues and ensure satisfaction.
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Contact this candidate