Retail & Customer Service Specialist Resume Title: Retail & Customer

TATYANIA

FAIR

Email:***************@*****.***

Phone Number:313-***-****

Skills Summary

Motivated and adaptable professional with over Five years of experience in retail and customer service. Recognized for strong communication skills, leadership qualities, and a consistent record of exceeding sales and performance goals. Skilled in inventory management, employee training, and providing exceptional customer experiences. Dependable, detail-oriented, and committed to continuous improvement in both individual and team settings.

Education

Theodore Roosevelt High School — Wyandotte, MI

High School Diploma

August 2013 – May 2017

David Presley school of cosmetology—

Taylor, Michigan

Licensed cosmetologist

September 2023-November 2024

Experience

Walmart — Southgate, MI

Electronics Retail Specialist

September 2018 – March 2020

Delivered exceptional customer service by identifying and recommending products tailored to individual needs.

Developed strong relationships with new and existing customers to drive loyalty and repeat business.

Conducted needs assessments to help customers determine the right devices and plans.

Led team meetings and trained new hires, contributing to team efficiency and performance improvement.

Premium Retail — Taylor, MI

Chromebook Specialist Trainer

October 2020 – June 2022

Managed and organized in-store product displays while maintaining accurate daily inventory reports.

Attended meetings to review performance metrics and share insights for team growth.

Served as a trainer for new team members, ensuring awareness of product knowledge and sales strategies.

Henry Ford Medical Center — Woodhaven, MI

Clinic Service Representative (CSR)

June 2022 – September 2023

Checked patients in and out through Epic, handling scheduling and payment collection efficiently.

Coordinated mail sorting, deliveries, and administrative support across departments.

Scheduled specialty appointments and ensured smooth patient flow throughout clinics.

Provided coverage at multiple locations, demonstrating flexibility and strong organizational skills.

Walmart — Southgate, MI

Bakery Associate

October 2023 – May 2025

Prepared and organized bakery products, ensuring daily readiness and quality.

Managed incoming inventory and maintained accurate stock levels.

Delivered excellent customer service and maintained a clean, efficient work environment.

Trinity health-Canton, Michigan

Medical receptionist(MR)May 2025-current

Greeted and assisted patients during check-in and check-out, scheduling annual and follow-up appointments.

Collected co-pays and outstanding balances in accordance with office policies.

Maintained a welcoming, positive, and collaborative environment for both patients and colleagues.

Delivered exceptional patient care and ensured a high standard of service.

Obtained, organized, and safeguarded medical records and confidential patient information.

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