Resume Title: Experienced Customer Service & Administrative Specialist

OBJECTIVE

Seeking a position at a Company where I can maximize my 10+ years of customer service and office skills, quality assurance, and training experience.

SKILLS & ABILITIES

Great customer services skills, professional, eager and able to learn new tasks quickly, excellent interpersonal skills, detail orientated, and a dedicated team player

EXPERIENCE

Laborer, People Ready

Controlled traffic passing near, in, or around work zones. Cleaned or prepared construction sites to eliminate possible hazards. Signal equipment operators to facilitate alignment, movement, or adjustment of machinery, equipment, or materials. Loaded, unloaded, or identified building materials, machinery, or tools, distributing them to the appropriate locations, according to project plans or specifications.

07/18-09/19

Customer Service, Circle K

Greeter and serviced customers that came into the store, answered phone lines operated: P.O.S. system, fuel console, money order and lottery machine. Counted money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change. Calculated total payments received during a time period, and reconcile this with total sales. Stocked store merchandise, cleaned display cases, shelves, and aisles.

04/18-07/18

Auditor, RGIS

Performed inventory counts, using a handheld device equipped with a finger scanner, to ensure data collection is done both accurately and efficiently. Prepared detailed reports on audit finding, and collected and analyzed data to detect deficient controls, duplicated effort, extravagance, fraud, or non-compliance with laws, regulations, and management policies

11/17-07/18

Administrative Assistant, Best 4 Less

Answered phone calls and directed calls to appropriate parties or took messages.

Opened, sorted, and distributed incoming correspondence, including faxes and email.

Conduct research, compile data, and prepare papers and processed permits. Performed general office duties, such as ordering supplies, maintaining records management database systems, filed and retrieved corporate documents, records, and reports. Read and analyzed incoming memos, submissions, and reports to determine their significance and plan their distribution. Provided clerical support to other departments.

03/11-02/16

Home Health Aide, Private

Maintain records of patient care, condition, progress, or problems to report and discuss observations with supervisor or case manager. Provided patients with help moving in and out of beds, baths, wheelchairs, or automobiles and with dressing and grooming. Bathe and assisted with their personal care. Provided patients and families with emotional support and instruction in areas such as caring for infants, preparing healthy meals, living independently, or adapting to disability or illness. Accompany clients to doctors' offices or on other trips outside the home, providing transportation, assistance, and companionship.

06/00-02/11

EDUCATION

Associates of Arts, Gainesville, FL, Santa Fe College

06/2008

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