TENESHA BROWN
217-***-**** Normal IL ********@*****.***
Education
Illinois State University, Normal IL 2026
Bachelor of Arts & Sciences
Heartland Community College, Normal IL 2023
Associates of Arts
Experience
Underwriter State Farm 2025
• Responsible for evaluating risk and claims for auto policies
• Explained underwriting decisions to claimants and brokers with special attention to detail
• Interpreted legal standing and regulations to ensure compliance with industry standards
• Issued policy information for review throughout departments to ensure quality claims
• Secured financial payments while promoting company sales and customer retention Associate Public Broadcasting Service 2023
• Supported local broadcasting network in community outreach programs
• Distributed programming literature to secure funding for network
• Issued programming of PBS content to distributors and partners
• Provided clients and investors with actionable takeaways and experiences Digital Reporter Parrott Digital Reporting 2023
• Recorded and transcribed court proceedings for claimants in the auto industry
• Maintained digital records and transcripts to ensure confidentiality and delivery
• Collaborated with judge’s attorneys and court staff to resolve errors & omissions
• Utilized digital recording equipment and software to deliver accuracy
• Administered depositions and oaths
Public Safety Officer Heartland Community College 2021
• Trained in first aid and CPR
• Patrolled college campus to provide safety accommodations to student’s staff and contractors
• Responsible for taking incident reports and reporting discrepancies to superiors
• Issued keys and maintained security software to assess security concerns Customer Service Liaison O’ Hare Airport 2008
• Communicated directly with attendants to ensure orders were filled for flight
• Inspected and drafted safety data materials to maintain order with employees
• Correlated and reported to general safety manager regarding conflicts with employees
• Utilized scheduling tools to monitor aircraft arrival and departure times Leadership and Achievements
Vice President of Student Senate
Member of Pi Sigma Alpha-National Political Science Honor Society Student Member Mclean County Bar Association
Member Triota
Scholarship recipient of the Wings Award and Anne E. Semlak scholarship