Hotel management professional with expertise in overseeing all aspects of hotel operations, from guest service and staff management to revenue generation and budgeting. Proven track record of achieving high guest satisfaction and profitability

EXPLORA (msc) CRUISE

galley utility United State of America, US

HOLLAND AMERICA CRUISE LINE

gendral galley steward United State of America, US FAYAZ AHAMED

CONTACT

************@*****.***

91-709*******

DINDIGUL, TAMIL NADU

624617

EDUCATION AND

TRAINING

LANGUAGES

English: C1

Advanced

SUMMARY

EXPERIENCE

Wash, rinse, and sanitize all china, glassware,

silverware, pots, pans, and cooking utensils.

•

Safely handle, separate, and dispose of garbage

and food waste while properly using authorized

cleaning chemicals and machinery.

•

Understand and participate in emergency, fire, and safety procedures as required, particularly aboard cruise ships

•

Food preparation assistance: Proficient in assisting chefs with food preparation, portioning, and

plating.

•

Inventory management: Skilled in monitoring and

replenishing food and beverage stock efficiently.

•

Team coordination: Experienced in collaborating

with a diverse team to ensure smooth kitchen

operations.

•

11/2022 - 05/2023

03/2019 - 08/2022

ACCORD METROPOLITAN HOTEL

supervisor, multi-cuisine, restuarant CHENNAI,TAMIL NADU, India RAIN TREE HOTEL

Restaurant team leader, multi-cuisine restuarant CHENNAI, TAMIL NADU, India

SAVERA HOTEL

waiter, North Indian speciality restaurant CHENNAI, TAMIL NADU, INDIA

Hindi: B2

Upper Intermediate

Tamil: C2

Proficient

Dishwashing and sanitation: Expertise in cleaning, organizing, and maintaining a hygienic galley

environment.

•

Working as Restuarant supervisor in (THE BRICK

OVEN RESTUARANT) serving a diverse mix of

Indian, Continental, Asian, and Mediterranean

cuisines. It is known for its wood fired pizzas, live kitchen counters, and extensive buffets

•

Checked with guests to get feedback on food

served, resolve issues, bring additional items and refill beverages.

•

Cash and Bill handling & handling the guest phone

calls

•

Increased beverage sales with food and drink

pairing suggestions to suit unique customer

preferences

•

Managed daily operations of the host stand

including reservations, seating arrangements, and

greeting guests upon arrival.

•

Working as a Team leader in (THE KITCHEN

RESTAURANT) It's specializes in a mix of Indian,

Chinese, and continental cuisine.

•

Provided excellent customer service to enhance

guest dining experiences.

•

Managed inventory levels to ensure adequate stock

availability for service demands.

•

Answered phone calls providing information about

restaurant services, hours of operation, menu items

•

Performed opening and closing duties such as

setting up the dining area, restocking supplies and checking equipment for proper functioning at the

start of shifts.

•

12/2017 - 03/2019

02/2015 - 06/2015

INDUSTRIAL TRINEE

VANDANA GRAND KARAIKAL, PONDICHERRY, INDIA

Highest feedbacks received from the guest.

At Accord metropolitan hotel.

Working as a Waiter in (UP NORTH Restaurant) it's

specializes in North Indian foods

•

Maintained cleanliness of dining areas and ensured proper table settings.

•

Supported the setup and breakdown of dining

events and banquets.

•

Delivered food from kitchen, fulfilling additional requests to maximize guest satisfaction.

•

Wiped down tables and removed trash and dirty

plates to provide clean, welcoming dining

environment.

•

SKILLS

• Customer Service

• Time Management

• Teamwork

• Multitasking

• Communication

• Organization

ACCOMPLISHMENTS

PERSONAL INFORMATION

• Date of Birth: 08/06/98

• Nationality: Indian

HOBBIES

• LISTING MUSIC

• WATCHING MOVIES

Contact this candidate