Customer-Focused Service Professional with 10+ Years

JOSE C. HERNANDEZ

Queens, NY • 347-***-**** • ******@******.***

PROFESSIONAL SUMMARY

Reliable and customer-focused professional with 10+ years of experience. Known for maintaining a safe, welcoming environment, delivering excellent service, and handling responsibilities with professionalism. SKILLS

Customer Service • Security Awareness • Communication • Reliability • Time Management • Cleanliness LANGUAGES

Spanish (Fluent) • English (Fluent)

EXPERIENCE

Driver Uber / Lyft – NYC

2011–Present 3,000+ rides • 4.8 rating

• Delivered safe, professional service daily

• Maintained awareness and passenger safety

• Built strong customer relationships

• Kept vehicle clean and presentable

Sales Associate Nike – NY

2010–2011

• Exceeded sales goals and supported customers

• Maintained organized, welcoming environment

Maintenance International Culinary Center – NY

2009–2010

• Maintained cleanliness and supported events

Lane Server Bowlmor – NY

2008–2009

• Provided fast, attentive guest service

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