Environmental Services Director with 15+ Years Leadership

Marisol Gonzalez

Environmental Services Director

Kissimmee, FL 34741 ************@*****.*** 904-***-**** PROFESSIONAL SUMMARY

Experienced Environmental Services and Housekeeping Director with over 15 years of leadership experience in healthcare, rehabilitation, and long-term care facilities. Proven track record managing environmental services operations for 120-bed skilled nursing and rehabilitation centers, ensuring compliance with state and federal regulations, infection prevention standards, room readiness, staff development, and operational efficiency. Strong background in budgeting, scheduling, laundry operations, floor care, quality assurance, and interdisciplinary team collaboration. Bilingual in English and Spanish with exceptional leadership, organizational, and customer service skills.

PROFESSIONAL EXPERIENCE

EVS Director Solaris Healthcare Celebration – Celebration, FL 2024 – Present Direct and oversee all environmental services and laundry operations for a 120-bed skilled nursing facility. Ensure compliance with OSHA, Joint Commission, CDC, AHCA, infection prevention, safety, and sanitation regulations.

Manage housekeeping schedules, staffing, training, performance evaluations, and departmental productivity. Coordinate room readiness, admissions, discharges, and emergency response cleaning protocols. Maintain inventory control, departmental budgets, supply ordering, billing summaries, and expense tracking. Collaborate with nursing leadership and administration to maintain high standards of resident satisfaction and cleanliness.

Supervise floor care programs including buffing, stripping, waxing, and preventive maintenance schedules. Housekeeping Director South Orange Health & Rehab Center – Orlando, FL 2022 – 2024 Create and maintain effective working relationships within the department and interdisciplinary teams. Establish safe working conditions, policies, procedures, and regulatory compliance standards. Manage housekeeping supplies, billing summaries, scheduling, training, and operational expenses. Oversee daily operations of housekeeping and laundry departments. Coordinate room readiness, admissions, discharges, and room changes for efficient resident placement. Housekeeping Director Avante at Orlando Healthcare Rehab Center – Orlando, FL 2022 Managed overall operations of housekeeping and laundry departments for a 120-bed rehabilitation facility. Environmental Services Director Life Care Center of America – Hilliard, FL 2017 – 2021 Directed housekeeping and laundry operations ensuring a clean and safe healthcare environment. Ensured compliance with applicable laws, regulations, and company standards. Reported directly to Maintenance Director and Executive Director. Environmental Services Director Riverwood Health & Rehab Center – Starke, FL 2016 – 2017 Planned, organized, and supervised housekeeping and laundry operations. Managed staffing, scheduling, training, purchasing, and departmental expense reporting. Maintained quality standards for guest care and facility cleanliness. ADDITIONAL EXPERIENCE

Floor Tech / Housekeeping – Jersey Shore Medical Center, NJ Beauty Advisor / Assistant Manager – Clarins at Lord & Taylor, NJ Assistant Manager / Hair Designer – Elite Designer Wigs & Hair Extensions, FL Agent Analyst / Data Entry – Optum / Connextions, Orlando, FL EDUCATION

Certificate – Jersey Shore Medical Center, NJ

Irma Valentine Cosmetology Academy – Utuado, Puerto Rico Diploma – Luis Munoz Rivera High School – Utuado, Puerto Rico CORE SKILLS

Environmental Services Leadership • Infection Control • Housekeeping Operations • Laundry Operations • AHCA Compliance • Joint Commission Standards • OSHA Standards • Team Leadership • Budget Management • Scheduling • Inventory Control • Floor Care • Staff Development • Customer Service • Microsoft Office • Bilingual English/Spanish

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