Technical Support Specialist with CS Pursu

Xavious King

Macon, GA *****

478-***-****

****************@***********.***

Professional Summary

Detail-oriented Technical Support Specialist with 5+ years

of experience in troubleshooting software, assisting users,

and resolving technical issues. Strong background in

customer service, remote support tools, and computer

systems. Currently pursuing a Bachelor’s degree in

Computer Science.

Core Skills

Technical Support, Troubleshooting, Remote Access Tools,

Microsoft Windows, Microsoft Office, Customer Service,

Call Center Support, Software Installation, Mobile Device

Support

Professional Experience

Computer Technician — IBG Studio (2018-2022)

- Diagnosed and resolved hardware and software issues

- Provided remote and in-person support

- Installed and configured systems

Shift Lead / Sandwich Artist — Subway (2014—Present)

- Delivered customer service and handled issues

- Managed shifts and trained employees

Line Cook — Longhorn Steakhouse (2024—Present)

- Maintained efficiency in fast-paced environment

Education

High School Diploma

Currently pursuing Bachelor’s in Computer Science

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