Barista Shift Leader, Sales Associate, Front Desk, Team Member

Delilah Aleman

Madera, California (***) *** - ***6 ***********@*****.***

EXPERIENCE

House Psychiatric Fresno, California

Front Desk, IT

January 2024 - December 2025

● Answering phone calls and taking messages

● Converting outdated paper documents into electronic documents

● Uploading documents to EHR

● Filing and managing record requests

● Speaking one-on-one with patients

Polo Ralph Lauren Arvin, California

Sales Associate, Stockroom

December 2022 - January 2023

● Handling cash and high value items

● Responding to customer inquiries and issues, finding solutions

● Submitting online orders

● Offering product expertise

● Marketing store events and promotions

● Merchandise restocking

● Process incoming freight shipments

● Tagging and hanging clothes

Starbucks

Shift Lead Bakersfield, California

June 2022 - December 2022

● Opened and closed the kiosk

● Restocking and Organizing

● Trained new hires

● Filled in for manager when needed

● Worked alone for hours at a time

● Worked overtime and extra shifts when needed

● Memorized all recipes, sizes, and customization options Cold Stone Bakersfield, California

Team Member

October 2021 - June 2022

● Managed online and special orders

● Filed, organized, and completed customers’ cake orders

● Memorized all recipes

● Fulfilled all closing duties alone

SKILLS AND CERTIFICATIONS

Skills:Microsoft Excel, Word, Outlook, Adobe Acrobat, Leadership, Time Management, Data Analyzing

Certifications: Food handling (ServSafe)

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