Excellent Executive Assistant - Remote

EXECUTIVE SUMMARY

Dedicated and accomplished Executive Assistant with over 15 years of extensive experience in the banking and health services with medium to Fortune 500 companies. Fully trained in all aspects of providing high-level support to executives and their management teams in Treasury and Cash Management, Payroll, Business Operations, and Underwriting departments. Proven track record of efficiently managing office ops, streamlining processes, and going above and beyond, earning performance awards.

PROFESSIONAL SKILL SETS

WORK EXPERIENCE

PERSONAL EXECUTIVE ASSISTANT/CONSULTANT-On call 2015 - Present

Markham Concepts- Assistant - Moorpark, CA

Assisted CEO and President with Office Management and improving processes.

Assisted with handling personal and legal paperwork and reading contracts.

Assisted with travel, general office management, filing, scanning, and errands

Assisted with household and business management and AdHoc.

MUSIC INSTRUCTOR – VOICE AND PIANO 2014 - Present

Guitar Center, Westlake Village, California

Teach voice, piano, and music theory to hundreds of students in one-on-one and group settings.

Instruct singing methods: Classical, Bel Canto & Pop-Belt techniques for various genres (Pop, Jazz, Blues, R & B, Country, Alternative, Rock, Metal & Classical).

Prepare students for recitals, auditions, and performances

Awarded the position of Studio Lead Vocalist for the Guitar Center holiday demo project.

ADMINISTRATIVE COORDINATOR 2018- 2019

MiraMed OnCall Consultants, Thousand Oaks, California

Assisted with hiring processes, terminations, I-9’s, benefits, payroll, and client billing

Processed payroll, timecards, exceptions, time off requests, and fixed time-card errors for 80+ employees.

Processed payroll in Paycor and ADP weekly for 80+ employees nationwide.

Assisted sales and recruiting with resume writing and editing.

ADMINISTRATIVE COORDINATOR 2015 - 2016

AMGEN (Palo Alto Technology) – Thousand Oaks, CA

Supported the Therapeutic Discoveries and Biologics department’s executive management teams with room reservations, onboarding, and department moves.

Organized 3 mail centers for Therapeutic Discoveries and Biologics and managed work orders.

Assisted with interviewing and daily calendaring

Managed office supplies and saved over 50% on office supplies.

EXECUTIVE ASSISTANT, BUSINESS SUPPORT 2012 - 2012

Bank of America, Countrywide Bank, Westlake Village – Retention Department

Provided remote and direct support for busy Business Operations Executives and teams.

Planned events, managed calendars, reserved meeting rooms, and video conferencing for executive teams nationwide.

Arranged executive travel, managed department moves, organizational charts on Visio, Excel spreadsheets, and PowerPoint presentations for 7 lines of business.

Assisted with department moves, document management with SharePoint, and supplies.

EVENT AND TRAVEL COORDINATOR 2011- 2012

National Mortgage Outreach Team, Nationwide

Provided executive remote support for National Mortgage Outreach teams.

Booked complicated travel (airfare, hotel, and cars) in Concur for 80+ associates.

Processed and approved expense reports (Concur) for 100+, exceeded expectations, and saved

over 50% in travel costs.

Provided concierge provision service to outreach teams, provisioned systems, assisted

with repairs and supplies for 80+ employees, and loan doc retention and processing.

EXECUTIVE ASSISTANT 2011 - 2011

National Underwriting Office, Thousand Oaks, California

Provided support to 1 Senior Vice President and 3 Vice Presidents and their teams, with calendaring, expense reports, travel, and Excel spreadsheets, and loan doc retention and processing.

Managed 2 monthly PowerPoint KPI’s (Key Performance Indicators) and Monthly Underwriting

Meeting PowerPoint Presentations.

Reserved and set up meeting rooms with audio-visual equipment and took meeting minutes.

Managed the New Hire process, provisioned computers, internet, and building access for employees

and visitors.

COUNTRYWIDE BANK, COUNTRYWIDE HOME LOANS 2006 – 2009

Executive Assistant to Treasurer and Managing Director of Secondary Mktg

Supported Treasure and 2 Managing Directors, 7 Vice Presidents with calendaring, expense reports, timecard approvals, and loan doc retention and processing. Ad Hoc.

Assisted with Bank Board meetings, department moves, building access, and maintained Excel

Arranged travel for executives, assisted with department moves, and managed document management.

EDUCATION

Mohawk Valley Community College – Behavioral Sciences/Human Services – 2 years

CDI – Life, Accident, Health, and Sickness - Insurance License, California/New York - 2 Years

Utica Career Institute – Licensed in New York and California – 20+ Years

AWARDS, ACHIEVEMENTS & VOLUNTEER COMMUNITY INVOLVEMENT

Global and Peer Recognition for “Going Above and Beyond” – Countrywide, Bank of America

Volunteer Achievement Award - “Music in the City” Music School – Utica, New York

References upon request

Concur/Ariba/SABRE

Mac and PC Literate

Research and Internet Savvy

Analytical/Confidential

Motivated Team Builder

Results Driven/Analytical

Detail-Oriented/Multi-tasker

Editor/Writer/Columnist

Finance support

Document control

Audio Visual Admin

Data and File Sharing systems

Sales Force/HomeBase/Plate

Payroll/ADP/SharePoint/Visio

MS Office Suite

Smart Sheet/Google Suite

Concur/Ariba/SABRE

Mac and PC Literate

Research and Internet Savvy

Analytical/Confidential

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